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Nalley Toyota Stonecrest
Lithonia, GA
921 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 921 reviews
January 19, 2026
Most horrible experience at this dealership they told me we would give you a discount to save money and switch to another car made me give them a deposit of $30000.00 dollars and I didn't get the car o wan we would give you a discount to save money and switch to another car made me give them a deposit of $30000.00 dollars and I didn't get the car o wanted the 1 they showed to me I had to get a refund and go to stonecrest toyota and get the car because they were to lazy to go get the car the Manger said to me he didn't see any difference between the two car I was buying 2026 toyota tundra 1974 edition and he swap it for SR5 trundra 2 difference model and size I am 5ft 10inchs with a prosthetic leg so I wanted the bigger truck for the space and leg room most horrible service at this dealership More
by sherwinbaboolal
Employees Worked With
Shamaul Howard
November 02, 2025
First service visit on my 2025 Camry was quick fast and painless thanks to a great team lead by my first service representative Mrs McGregor she started with a smile painless thanks to a great team lead by my first service representative Mrs McGregor she started with a smile More
by msjalinda
Employees Worked With
Mcgregor Taniqua
October 25, 2025
Chelsea Wallace, Internet Manager and Dale Allen, Finance Director were fantastic start to finish. Their experience was extremely helpful. I will definitely go back to them for future purchases. Director were fantastic start to finish. Their experience was extremely helpful. I will definitely go back to them for future purchases. More
by Andrew
Employees Worked With
Dale Allen, Chelsea Wallace
October 19, 2025
Bought my Corolla hybrid at Nalley. The process was easy and hassle-free. Just brought it in for the first service. Everything was incredibly efficient. They were very friendly and even The process was easy and hassle-free. Just brought it in for the first service. Everything was incredibly efficient. They were very friendly and even washed my car. Can only say positive things about Nalley. More
by jeremybilletdeaux
Employees Worked With
Audley Spence
October 12, 2025
I am not happy with the dealership. We agreed on a certain amount of payment . Only for the amount to change upon getting to the finance department We agreed on a certain amount of payment . Only for the amount to change upon getting to the finance department More
by deedavid92
Employees Worked With
Sharesse
September 23, 2025
I want to thank Nalley Toyota for the wonderful customer service! Víctor was an excellent salesman—very polite, helpful, and respectful. The finance team, Shaye Johnson snd Deandre, were also amazing in mak service! Víctor was an excellent salesman—very polite, helpful, and respectful. The finance team, Shaye Johnson snd Deandre, were also amazing in making the process smooth and helping me drive off in a beautiful 2025 Camry. Highly recommend! More
by Greenfe1
Employees Worked With
Victor, Andre and Shaye Johnson
September 21, 2025
I would never come back to this dealership ever again. They’ve played in my face multiple times one time I came up there to buy a car had me up there for two hours filling out all the paperwork just to tu They’ve played in my face multiple times one time I came up there to buy a car had me up there for two hours filling out all the paperwork just to turn around and say I couldn’t get the car after I gave them all of my information. Second time I came up there I finally was able to walk off the lot with a car again gave them all my information only for them to turn around and say that I don’t get paid enough although they only required. I either have an offer letter or pay stubs, and I brought one paystub and an offer letter. The car they sold me was already faulty, so I didn’t even care that I had to return it, but I will never spend my money here again. More
by christinafraser39
Employees Worked With
There was another Chelsea that helped me and Deandre from finances
September 15, 2025
I’m thrilled they were able to get me into another vehicle but I explained that I couldn’t over what I was already paying… the young lady that was helping me said that the finance manager would work s vehicle but I explained that I couldn’t over what I was already paying… the young lady that was helping me said that the finance manager would work something out… she said they could do a lease that would be the only way to get out of the upside down loan or trade in, well once we got into the office with finance manager it went from a lease to a purchase so I went from 698 to 850…when I purchased the last car I was told to get my credit score up and I could bring the car in get into something new with a lower payment. The young lady actually showed me my credit score which was a 724 so I’m not sure what went wrong this time :/ More
by shauntenedwa
Employees Worked With
Shamaul Howard
