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Nalley Toyota Stonecrest

Lithonia, GA

4.6
870 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 870 reviews

May 03, 2025

Mr. Reid's knowledge and professionalism were apparent as he helped me find the vehicle that was right for me. After finding the vehicle, he took the time to explain the features in the vehicle and demonstra More

by kelly7931
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. J. Drake Reid
May 03, 2025 -

kelly7931 responded

I will recommend this salesman and dealership to my family and friends. Thanks for everything,

April 28, 2025

Your financial officer was very persistent with a response of no and wanted an explanation, got too personal especially when informed of paying in cash. The car salesman was very informative and made More

by Lil China
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyreek Williams
April 28, 2025

Nalley Toyota Stonecrest is a friendly place. The service was great and fast. I loved it. More

by ludicktalley
Recommend Dealer
Yes
Employees Worked With
Shinaiya Axell, Shamaul Howard
April 27, 2025

Taniqua gave me Superior Service as well as the Techs that serviced my vehicle. Excellent job. More

by zdrmanz61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua
April 26, 2025

Come here to get my car services and it have been a wonderful experience so for.Service Advisor Ms. Taniqua McGregor always helps explain things in detail. More

by Mary J. Graves
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
April 26, 2025

My entire experience was a complete mess. My car has been without air, I’m not a fan of going to anyone outside of the dealership to fix my car! With the temperature being so hot I HAD to get More

by Destiny Cast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
May 01, 2025 -

Nalley Toyota Stonecrest responded

We’re truly sorry to hear about your experience and the emotional stress it caused. While we’re glad the issue was ultimately resolved, it’s clear the process didn’t meet your expectations. We appreciate your feedback and would welcome the opportunity to speak with you directly to help restore your confidence in our service. Hugh Palmer, General Manager Nalley Toyota Stonecrest (770) 629-0279

May 02, 2025 -

Nalley Toyota Stonecrest responded

We’re truly sorry to hear about your experience and the emotional stress it caused. While we’re glad the issue was ultimately resolved, it’s clear the process didn’t meet your expectations. We appreciate your feedback and would welcome the opportunity to speak with you directly to help restore your confidence in our service.Hugh Palmer, General ManagerNalley Toyota Stonecrest(770) 629-0279

April 25, 2025

I can always depend on good service. The salesman and service advisors are all good people More

by lovettsrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Eke, William Wright
April 22, 2025

In and out in 15 minutes. Service was organized and waiting area was comfortable and convenient More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
April 17, 2025

Dealership is always clean and the staff is very nice and professional, Staff is not pushy and considers your needs during the entire ordeal. Ms. Chelsea W. Is the best and it was a pleasure working with More

by CJC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I believe there was a Ken who helped with the initial sale of my Toyota back to Toyota. He was pleasant., Chelsea Wallace, Shamaul Howard
April 16, 2025

I’ve been dealing with Shawn Granville for approximately 2-3 yrs. Shawn always lets me know what is needed NOW, vs. what services can be put off until a later date, which is something I really appreciate, More

by Meekie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Granville
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