
Nalley Toyota Stonecrest
Lithonia, GA
Filter Reviews by Keyword
By Type
Showing 886 reviews
the new manager Joey is an excellent addition to this location he gave me beyond great customer service after experiencing and issue prior and personally contacted to gather more information about my con location he gave me beyond great customer service after experiencing and issue prior and personally contacted to gather more information about my concerns and questions More
Service dept seems very focused on up selling services whether needed or not. Less focused on customer; more focused on gaining commission/bonuses. whether needed or not. Less focused on customer; more focused on gaining commission/bonuses. More
I can’t comment on the dealership,. Our interaction was with our car salesman . Maybe you can provide free refreshments to your potential customers. Our interaction was with our car salesman . Maybe you can provide free refreshments to your potential customers. More
I drop my car off then they lost my car it took 7 hours for oil change I don’t believe they balance my tires it just was a xxxx show. I will not be coming back up there for nothing if I can get y’all a zer for oil change I don’t believe they balance my tires it just was a xxxx show. I will not be coming back up there for nothing if I can get y’all a zero I would More
Sean is my service person I look forward to seeing him each time I come excellent person always have a kind word to say he just make my day when I come always Johnny on the spot when I come he makes sure each time I come excellent person always have a kind word to say he just make my day when I come always Johnny on the spot when I come he makes sure everything is done he make sure he tell you what's wrong or what's right and he go out the way to let you know if you need service or not I just love him to death also the managers the manager of the service department is also very nice always have a kind word for you what I recommend Toyota of Stonecrest sure I the service department is very nice too at Toyota Stonecrest have been excellent so I do love Toyota never have a long wait but if I did I would understand because sometimes you all do get very busy and you do get to the car as quick as possible so that's what I love about Toyota Stonecrest they're great I will give them a 100 More