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Nalley Toyota Stonecrest
Lithonia, GA
886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 886 reviews
September 11, 2024
Service management didn't want to sell myself a oil change that I came in for. She said it wasn't due for one. Every 10,000 miles. I told her that I wanted my oil change every 5,000 miles She let me k change that I came in for. She said it wasn't due for one. Every 10,000 miles. I told her that I wanted my oil change every 5,000 miles She let me know it would be a 2 or 3 hour wait. I tell her not a problem. I had my husband pick myself up. She text me and let me know my car was ready but when I got there I had to wait for her to come to desk. She was on a phone she ask someone else to take my payment for her. After I paid she was still on her cell phone she grab my keys headed out the door. I went to find her to get my keys. I don't think she even knew where my car was. I got my keys from her and went looking around the parking lot for my car. She wasn't friendly and I felt like she was trying to talk me out of letting a oil change More
by alicewiltshire500
Employees Worked With
William Wright
September 10, 2024
I purchased the vehicle back in 2021 and continuously. Use Toyota to maintain my vehicles and I’m gonna say I have had great experiences especially the service manager Andy always five star experience Use Toyota to maintain my vehicles and I’m gonna say I have had great experiences especially the service manager Andy always five star experience More
by Metrii86
Employees Worked With
Andy Service manager
September 09, 2024
The dealership is excellent and great in service excellence. Great customer service and unique staff with great smiles and wonderful customer relationships ❤️. excellence. Great customer service and unique staff with great smiles and wonderful customer relationships ❤️. More
by captainmichael85@gmail.com
Employees Worked With
Tiniqua
September 08, 2024
Excellent customer service with the Advisor, Tanisha, friendly and professional, listening ears to what needs to be done and worked through it all to our satisfaction friendly and professional, listening ears to what needs to be done and worked through it all to our satisfaction More
by ezekiel_adegoke
Employees Worked With
Tanisha McGregor
September 04, 2024
George was very nice an respectful I had a good experience. The whole facility was so nice thank you for posting on the Marketplace !’ Donna Adams experience. The whole facility was so nice thank you for posting on the Marketplace !’ Donna Adams More
by Missywolfe5960
Employees Worked With
Victor Eke
