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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
912 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 912 reviews

July 03, 2025

Exceptional customer service! Always great service when I come here to Nalley Toyota Stonecrest! Very nice and friendly! More

by Msdeedy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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June 25, 2025

Took my car in for factory recommended maintenance. New vehicle with 17k miles. Service rep said I needed to replace all 4 tires and do an alignment. Tires are rated for 25-30k miles and tread on More

by Andrew.Uhlenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal Henry
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Jul 01, 2025 -

Nalley Toyota Stonecrest responded

Thank you for your feedback, Andrew. We understand your concern and regret any confusion regarding the tire replacement recommendation. Your comments are important to us, and we’d welcome the chance to speak further and clarify. Samantha Glenn, Service Manager Nalley Toyota Stonecrest (770) 629-0279

June 20, 2025

Great Service from beginning to the end! I’m coming back for my next service in 5000 miles!! More

by bartweaver88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issiah Shotayo and Taniqua McGregor
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June 20, 2025

Awful service,scamers dont go to that dealership. Manager have no customer service skills . Dreadful More

by Orvillebryan12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Campbell
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Jun 24, 2025 -

Nalley Toyota Stonecrest responded

I’m sorry to hear about your recent visit and how it made you feel. That’s certainly not the experience we want for any guest. I’d like the opportunity to better understand what happened and see how we can make things right. Please reach out when you’re able. Hugh Palmer, General Manager Nalley Toyota Stonecrest (770) 629-0279

June 16, 2025

I enjoy doing business with this dealership, because Rachel Smith is always so professional and kind to her customers. Rachel answers all questions and makes sure that her customers are comfortable whil More

by breyon1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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June 14, 2025

The dealership was good. Did have a problem with the expected time of the car delivery. More

by charlotte_cunningham0315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen
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June 06, 2025

Advisor is Great, she has always provided excellent service to me and my family, I will always ask for her when I come to the dealership More

by sharonrmoore
Recommend Dealer
Yes
Employees Worked With
Tenuous MacGregor
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June 04, 2025

I have been doing business with Nalley automotive since 2017. I have always been treated with the best service and I highly recommend them. The service department got me checked in and got me out in no ti More

by Stephanie Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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June 03, 2025

Very professional people working in service center. They keep you informed on what service is needed on your car More

by sonoco0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua
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June 02, 2025

Very professional and values the customers time. I'm very satisfied with the service I received. More

by Shelley Gadson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
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