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Nalley Toyota Stonecrest

Lithonia, GA

4.6
888 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 888 reviews

May 11, 2024

Mr. Reed is stellar! First class all the way. Follow up was timely and provided superb customer service from beginning to end. General Manager was extremely accommodating as well. On a scale from one to te More

by Sherriboston26
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JD Reed
May 11, 2024

I love this place they know how to talk to there customers for one and they know how to treat them so I will forever bring my car there for service More

by Tabitha Lamidi
Recommend Dealer
Yes
Employees Worked With
Abaha
May 09, 2024

My visit went smoothly…largely because of the service advisor Rachel Smith who was soo patient and helpful from my check in to the time she called me to tell me my vehicle was ready for pick up More

by thomasralph105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
May 09, 2024

Audley was very professional. My oil change didn't take too long. They let me know what other things I needed completed but were not pushy about getting them done. More

by y2shaye70
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Audley in service
May 09, 2024

Handled my service extremely well. They were very friendly and respectful. Will use them again. More

by alanega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Harry
May 06, 2024

Shawn Grenville has excellent customer service skills,he goes above and beyond for his customers More

by ackroydbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Grenville
May 05, 2024

I think the staff at Toyota Stonecrest ate excellent would recommend them to everyone I know. More

by Blackbutterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ISSAIAH , Shamaul Howard
May 04, 2024

Car had problems as soon as I left nd no replacement or warranty given for More

by Pinkbrw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marci Hawkins, Sharon Roy
May 15, 2024 -

Nalley Toyota Stonecrest responded

I would really like to speak with you more regarding this matter. Please reach out to me at (770) 629-0279. I look forward to hearing from you. Richard Sanchez, General Manager Nalley Toyota Stonecrest

May 04, 2024

Nalley Toyota Stonecrest is an awesome dealership from sales to maintenance! JD in sales & Taniqua McGregor, Service Advisor are exceptional at their jobs and customer care! More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
May 03, 2024

Auto buying was easy with the help of Reggie & Teaka! I would definitely recommend this dealership to my family and friends! More

by Anna
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reggie Robinson, Teaka Smith
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