Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
888 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

Directions

By Type

Showing 888 reviews

April 08, 2024

Great service great people wish it was quicker to go through the buying process but i think it was due to the credit agencies More

by Rtaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alysha, Victor Eke
Report | Print
April 08, 2024

poor diagnosis my car had squeaking and chirping Noise I told her when I start ac I hear a noise , she told we found 5 xxxxing problems your car and the noise is from Transmission Mounts lol 😂 and and th More

by Abdulqayum_qayumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Clark
Report | Print
Apr 30, 2024 -

Nalley Toyota Stonecrest responded

Thanks for bringing this matter to our attention. I would like to get more details about this; please reach out to me at your earliest convenience at (770) 629-0279. Andy Phillips, Service Manager Nalley Toyota Stonecrest

April 07, 2024

Very easy to schedule appointment online or via app. Courteous staff and timely update on status of vehicle getting service. Spacious and clean waiting area . More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
April 07, 2024

Rapid service and great customer service. Cleanless in the Lobby and great refreshments/coffee and water provided. More

by Iescobar64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Castillo, Erik Sims
Report | Print
April 06, 2024

Had a bit of a wait time and therefore Shawn was gracious to compensate me for it. Also Shawn keeps me informed of services needed. More

by QCGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHAWN GRANVILLE
Report | Print
April 04, 2024

The wait time was a bit long but, overall excellent service! The service rep was awesome! More

by jeniet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Spence
Report | Print
April 04, 2024

The best auto dealership to deal with. Simply the best. Tolegie your sales rep is just great. More

by captainmichael85@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Telogia
Report | Print
April 02, 2024

People are very friendly and professional there. We bought our vehicle there, definitely will go back. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sims , Lindsay Carrow
Report | Print
April 01, 2024

Courteous, friendly, dependable, knowledgeable, amazing customer service, comfortable waiting area, provides complimentary coffee, tea and water. The representatives keep you informed regularly about the u More

by craigdmorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond Harvey truly deserves 5+ stars. What an amazing service representative, knowledgeable, courteous, kept the customer informed
Report | Print
March 30, 2024

All of my concerns were addressed in a timely manner. The associates were very nice and they explained everything well. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda at the service desk
Report | Print
Apr 04, 2024 -

Nalley Toyota Stonecrest responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

1
...
40
41
42
...
89