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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
887 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 887 reviews

December 18, 2023

Great service! Quality service! Quality staff. Customer service representatives are friendly knowledgeable and on point More

by Lewilliams42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond, Victor Eke, Teaka Smith, Deborah Collins, Greg Campbell, Marci Hawkins, Gido Goncalves, Sharon Roy, Ollin Dunford, Shinaiya Axell, Shamaul Howard
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December 17, 2023

Courteous staff professional. Will go over your invoice with you step by step advise you about the best outcome. More

by chef504ck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areca was very professional and prompt.
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December 17, 2023

Nice folks, well trained mechanics. They try to keep your wait to a minimum. My car always comes back to me in a clean state. More

by mikeword118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sims
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December 17, 2023

Great experience here! Areca is the best advisor! I hit a great deal on tires More

by sherrijohnson5253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areca in service
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December 17, 2023

I’ve been coming here since 2017 n I’m very plz w/service …thx More

by Dorothy Hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sims
Report | Print
December 17, 2023

Abraham Costello is one of the best in the business. He offers products that this dealership has for the best customer service a consumer will need. More

by allen_browning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Costello
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December 17, 2023

Great customer service! I will always bring my car to them. I can trust them to be honest. More

by lonniejbritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sims , Lindsay Carrow
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December 17, 2023

I’m a 70 yo diabetic I had a 11 am appt for an oil change that took almost 4 hrs to get serviced. My blood sugar had started dropping. It should not take that long for an oil change. Kudos to my service advi More

by ysyoung429
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
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Dec 19, 2023 -

Nalley Toyota Stonecrest responded

I can assure you that we do not find this type of behavior acceptable, and would like to address the situation you have described. If you are willing to give us another chance, please reach out to me at (770) 629-0279 to speak with me directly. Andy Phillips, Service Manager Nalley Toyota Stonecrest

December 16, 2023

Great service, nice staff, clean waiting area and restroom. Service advisor keeps you updated on status of service being performed More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
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December 16, 2023

The service I received was excellent very professional and a very pleasant experience at the dealership More

by Dorothycv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Eke, Chelsea Wallace
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