Nalley Toyota Stonecrest

LOTTY zach and ms pat were very helpful the entire time. LOTTY was very determined to satisfy his customer and make his sale while keeping me asf comfortable as possible. LOTTY was very determined to satisfy his customer and make his sale while keeping me asf comfortable as possible. More

Ms. Pat was excellent and very helpful once locating her. While she’s efficient and effective at resolving issues; BUT, she’s not always easy to contact. I’ve tried her desk phone (caught her once and never While she’s efficient and effective at resolving issues; BUT, she’s not always easy to contact. I’ve tried her desk phone (caught her once and never again) and tried her cell phone (no answer for days). I met her at the dealership and had my issue resolved better than anticipated. She is excellent but they need to clone her so she’s not overwhelmed and so there’s another person to assist us when we can’t reach Ms. Pat. More

Easy going car buying experience I worked with India to view a car I was interested in. She was pleasant and fun while showing me the car and a few other cars on the lot. At no point I worked with India to view a car I was interested in. She was pleasant and fun while showing me the car and a few other cars on the lot. At no point did I feel pressured or pushed by any of the staff. Finance worked with me to get a price I was satisfied with. So far so good. More

After trying to contact my salesperson at that time, I never could catch her in, supposedly all ways out. My wife and I showed up at the dealership looking or hoping to catch Alyshia in, which she wasn't, never could catch her in, supposedly all ways out. My wife and I showed up at the dealership looking or hoping to catch Alyshia in, which she wasn't, another salesman Randy Solman offered to help. We did purchase a 2016 Camrybut when asked to see the carfac, Randy showed us one but reluctant to let me see it. After forcibly trying to look through it, I found that the car had been in an accident, he grabbed the carfax back and wouldn't let me see it again. After we left and got home I noticed that the car had been painted and it was very poorly done. The next morning I called the salesman but could get him to answer the phone then I tried the sales manger, no luck, I left word for Randy to make copy of the carfax and leave it with the reception, he didn't. The 3rd time I called him and asked him to please return my call, he didn't. In the morning I'm going back , getting the carfax and cause them some problems. I would NOT recommend this dealership nor Randy Solma More

Excellent salesman Jamel Talbert was my salesman, and he offered one of the best experiences I’ve ever had while buying a vehicle. He was very knowledgeable, understandi Jamel Talbert was my salesman, and he offered one of the best experiences I’ve ever had while buying a vehicle. He was very knowledgeable, understanding, and helpful. I would recommend this dealership every time. Ask for Jamel. More

Patience , helpful staff I took a very long time to select and negotiate on a vehicle . Jamel and the sales manager were informative , fair , and understanding. Ms. Patin I took a very long time to select and negotiate on a vehicle . Jamel and the sales manager were informative , fair , and understanding. Ms. Patintrotdu ced me to all the features of my new vehicle and was very informative. More

Awesome place The best person in here Ms. Pat was incredible and JD was awesome. Totally buy a car from these guys. Trust me. Best deal ever. Shamaul was actually p The best person in here Ms. Pat was incredible and JD was awesome. Totally buy a car from these guys. Trust me. Best deal ever. Shamaul was actually pretty dope and funny as well. Thanks guys ?? More