Nalley Toyota Stonecrest

I've had a good experience with the service. I don't know what else to say I don't know what else to say More

Perry Dozier is the Sales Professional at Nalley Toyota Stonecrest who stepped in to assist with the purchase of my new 2025 Camry in the absence of the Salesperson Isaiah initially assisting me, but was n Stonecrest who stepped in to assist with the purchase of my new 2025 Camry in the absence of the Salesperson Isaiah initially assisting me, but was not available on this day! Perry assured me that I was in good hands, his team member Isaiah did excellent initial paperwork, and that he would take good care of me!!! Perry repeatedly told me “I got you” when at times I had doubt as he worked hard to get me back on the road ASAP after being without my car for weeks due to car issues!!! PERRY STOOD ON BUSINESS AND HE DID JUST THAT GOING ABOVE AND BEYOND MY EXPECTATIONS!!!! PERRY IS VERY PROFESSIONAL, KNOWLEDGEABLE, PATIENT, KIND, RESPECTFUL, HONEST, AND A GREAT LISTENER. Perry provided EXCEPTIONAL CUSTOMER SERVICE as he asked me what I wanted, respected my requests and limits, and he did not push me just to get a sale. He stood beside me EVERY step of the way working with two Exceptional Finance team members Denis and Michelle Briscoe who worked to close the deal. Thanks to my Service Department Advisor, Jaylond Harvey, for referring me to the Sales Team. I’m thankful that God placed all them in my path, and I ABSOLUTELY LOVE MY NEW 2025 Toyota Camry!!! Nalley Toyota Stonecrest truly has a Gem with Perry as a Salesperson, and I recommend new Customers who are interested in buying a new car please see Perry and tell him Latonia sent you!!! I promise you will be Happy with the outcome!!! More

Very nice i really like this dealler. the way how they deal with customer is really awsome. I am fully satisfied the way how they deal with customer is really awsome. I am fully satisfied More

Darrell Stevenson gave excellent service. The wait was much to long for just an oil change.. The wait was much to long for just an oil change.. More

Convenient location- warm greeting upon entering - took care of the recall matter and my bill was explained care of the recall matter and my bill was explained More

Your phone customer service is not very good , not very professional, I think when you have an appointment the agents should be on time and when you’re customer’s are setting in lobby the agents should vis professional, I think when you have an appointment the agents should be on time and when you’re customer’s are setting in lobby the agents should visit with the customer to make sure they’re ok periodically, every few minutes, not on a texts just make sure they’re OK especially if they’ve been sitting in the lobby for a while and they know for a while is. More

The service visit went well. I waited longer than usual because the dealership was short a mechanic. But, the service advisor, Rachel Smith, was outstanding, as usual. I waited longer than usual because the dealership was short a mechanic. But, the service advisor, Rachel Smith, was outstanding, as usual. More

I appreciate the great work of the service department because they take good care of my 2022 hybrid Camry. because they take good care of my 2022 hybrid Camry. More