Nalley Toyota Stonecrest

Always a great experience! I started purchasing my cars at Nelly Toyota Stonecrest after my mother and brother both had successful experiences three years ago. I've purchased tw I started purchasing my cars at Nelly Toyota Stonecrest after my mother and brother both had successful experiences three years ago. I've purchased two vehicles from here since that time and have had wonderful experiences. The sales team is great and work to ensure you are happy. Victor Eke made sure I was comfortable with the deal and satisfied with my experience. I recommend this dealership to all my friends and family! More

Unprofessional I bought a 2015 Camry and something went wrong with the AC system. My car was just over the warranty but I told them that nothing should be going wron I bought a 2015 Camry and something went wrong with the AC system. My car was just over the warranty but I told them that nothing should be going wrong with the AC in a year old car. To make a REALLY long story short, they tried to blame it on an accident that I got into 5 months ago so that they wouldn't have to fix it. I'm not spending another dime with this dealership and I definitely wouldn't buy another car with them! More

Unsatisfactory Very poor customer services, and unorganized . It took too long just to drop my car off. I just wanted to run in and out instead it was a good 30 min Very poor customer services, and unorganized . It took too long just to drop my car off. I just wanted to run in and out instead it was a good 30 min or longer wait . More

Awesome Service Mr. Wright was awesome and sold me my first new car. He was polite and professional. He was not like the typical pushy car salesman. He made sure that Mr. Wright was awesome and sold me my first new car. He was polite and professional. He was not like the typical pushy car salesman. He made sure that the car I was purchasing was the right one for my family and I. I will continue to recommend people to Nalley Toyota for the awesome service and the great personnel. Thank you Mr. Wright and Nalley Toyota for such a wonderful experience buying my first new car!! More

Friendly Personality! Tahari was great! Very helpful and bubbly attitude. It is good to see a smile have someone with a great attitude help you. Keep up the good work! Tahari was great! Very helpful and bubbly attitude. It is good to see a smile have someone with a great attitude help you. Keep up the good work! More

Perfect! Jamel was helpful, honest and very professional. He, Gido and Greg made my experience and process super easy and stress free! I would recommend them t Jamel was helpful, honest and very professional. He, Gido and Greg made my experience and process super easy and stress free! I would recommend them to anyone! More

Right Car, Right Price Jafar Scott,,Best Salesman,, Eric Houue Sales Manager He is Awsome I bouht a 2015 Sienna SE Premium Modle, last Jan Give him a All Options what i w Jafar Scott,,Best Salesman,, Eric Houue Sales Manager He is Awsome I bouht a 2015 Sienna SE Premium Modle, last Jan Give him a All Options what i want ext.Color of Exterior and Interior he follow up all my list and find right car n right price. Great Customer Service thank you! More

Transparency and Professionalism I have just bought a new Camry from this dealership. I was attracted to this dealership by its good OTD price emailed to me. And this OTD is the real I have just bought a new Camry from this dealership. I was attracted to this dealership by its good OTD price emailed to me. And this OTD is the real OTD: it is equal to your check amount plus amount financed. Also, in the emailed offer, I can see each detail breakdown and have an idea on which basic accessories are included. Amien is very professional and patient. Yes, he want to sell the car, but he was not pushing. He answered all my questions, showed me a lot of amazing features on both Corolla and Camry (I was interested in both and finally decided Camry). And his English is good for a Chinese to understand (I thought he intentionally slowed down his pace of speaking). He is a good guy to work with, and he is willing to help even after I made the deal. I was a bit tired when getting to the financing office and bought some services that I probably would not need. But when I returned the same day and asked to cancel those services, the process was surprisingly smooth and had the full refund (actually will go to my financing payment). More

Efficient and effective I found a Prius online and got in contact with Amien at the Stonecrest dealership. Within 2 hours of online research and phone calls, I drove out to I found a Prius online and got in contact with Amien at the Stonecrest dealership. Within 2 hours of online research and phone calls, I drove out to the dealership and then had a signed contract in an hour! As I sat with Amien on his computer, I was really impressed with his adeptness at accessing information, reporting it to me, and finding additional details to answer my questions. He was the most effective and efficient salesperson I have ever met! Martha More