Nalley Toyota Stonecrest

Excellent Service, Always! My last service was over a month ago, but for some reason I never get the surveys to complete about my experience. I purchased my vehicle in July 2014 My last service was over a month ago, but for some reason I never get the surveys to complete about my experience. I purchased my vehicle in July 2014 and just want to say that my experience for my first year (and beyond) of receiving service has been top-notch. Brandon always explains all points of service, and on one occasion I needed a service other than routine maintenance. His explanation of the service and why made me feel at ease. More

Excellent service. Customer care is a priority. Joseph kept me informed as work was being completed on my car. He offered transportation service to the mall while I waited. He is easy to talk to and Joseph kept me informed as work was being completed on my car. He offered transportation service to the mall while I waited. He is easy to talk to and explained what work had to be done immediately and work that could wait until my next visit. I appreciated his honesty! Would highly recommend Nalley Toyota Stonecrest to anyone who wants great customer service and quality automotive repair and maintenance. More

Service I have been coming to Nalley Toyota since August 2014 and have received nothing but excellent customer service from you guys. Keep up the high quality I have been coming to Nalley Toyota since August 2014 and have received nothing but excellent customer service from you guys. Keep up the high quality of work and the excellent customer service. More

Brian and Freddie are amazing I was very sceptical at first about even looking for a vehicle because I recently had a bankruptcy discharged and didn't think I'd find a car I want w I was very sceptical at first about even looking for a vehicle because I recently had a bankruptcy discharged and didn't think I'd find a car I want with financing terms I could be comfortable with. I spoke with Brian and told him what I was looking for and before I knew it, he sent me some options and began the search for my financing approval. He and Freddie were patient and communicated very well with me. They were able to get me in the car I wanted at a down payment and monthly payment I was comfortable with! The process was so smooth and pretty quick as well. I am so thankful for Brian Hunt and Freddie Watson! They are truly amazing and I'd definitely want them to help me in the future! True professionals. More

10,000 check Worked with Reggie Demande and Toni Moore. I found both to be knowledgeable, and willing help anyway. Reggie spent extra time helping me with the s Worked with Reggie Demande and Toni Moore. I found both to be knowledgeable, and willing help anyway. Reggie spent extra time helping me with the setups on the radio that I did not understand. When I purchased the Rav 4 no one knew how to do this function. Reggie jumped in and speeded right thru the process and showed me other function also. I was happy to get this done after 10,000 miles. I hope to get to work with Reggie and Toni again. My representation left your company. My overall rating on Reggie and Toni would be a 5 star Judy Belin More

Safe and sweet! Welcomed upon arriving. Energy of the place is welcoming. Spacious...no push for more "parts need fixing" or "Services needed"...Brandon Cannon was a Welcomed upon arriving. Energy of the place is welcoming. Spacious...no push for more "parts need fixing" or "Services needed"...Brandon Cannon was a listener, personable, seemed to know his stuff, provided alternatives...and overall, I did not feel "taken", but the car "serviced". Will come back, GW. More

Excellent Service Mr. Castillo has always provided my family with excellent customer service. With his help I can guarantee that I will always be taken care of. Mr. Castillo has always provided my family with excellent customer service. With his help I can guarantee that I will always be taken care of. More

Oil change and wheel alignment. I received professional and courteous service from everyone I came in contact with on Monday. The customer service was "EXCELLENT". I've been a Toyota I received professional and courteous service from everyone I came in contact with on Monday. The customer service was "EXCELLENT". I've been a Toyota customer since 1988 and have visited various dealership between Indianapolis, Michigan, California and now Georgia. The customer service has always been above reproach. Just as it was today. Kudos to Shawn and the rest of the team ( the young lady that greeted me and the technician that service my. I recall Butler Toyota (Indiana, Indianapolis) having team colors - Red, Green and Blue Teams. Every customer was assigned to a team which I really liked. I always knew the service advisor and team members that was would be servicing my car. But I digressed. Again, KUDOS to Shawn and the other team members. See you in six months. More

Excellent service and convenient scheduling. Routine service can be like going to the dentist - you hate it but know its necessary! My service tech, Brandon, and the others I came in contact wit Routine service can be like going to the dentist - you hate it but know its necessary! My service tech, Brandon, and the others I came in contact with made it "painless"! More

Excellent Customer Service Hello: I was given an appt. at the time I requested. That was great especially when I came early and was seen right away. This time I had questions Hello: I was given an appt. at the time I requested. That was great especially when I came early and was seen right away. This time I had questions which were answered so I could understand. They were done servicing my car in a timely manner. Thanks for all. More