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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
872 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 872 reviews

January 06, 2025

Great communication. Wonderful waiting area. Fantastic service person Jaylond. Isaiah is the best salesperson ever. More

by madikia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah & Jaylond
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January 06, 2025

This is my second visit at Nalley for services on my Lexus RX 350 and have been satisfied with the services received as well as the customer service from the staff!! More

by toyalewis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylon
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January 06, 2025

Service was horrible waited 4 hours for them to correct a message that was coming up after they did an oil change. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 21, 2025 -

Nalley Toyota Stonecrest responded

I’m really sorry for the long wait time and the frustration it caused. A follow-up issue like that should have been addressed much more efficiently, and I understand how disappointing that must have been. We value your time, and I’d like the chance to make this right. Please feel free to reach out to me directly so we can discuss your experience further. Hugh Palmer General Manager Nalley Toyota Stonecrest (770) 629-0279

January 04, 2025

I love taking my vehicle to Nally Stone Mountain for services. Excellent customer service Jayla or Ali they are wonderful customer service representative. I would recommend Toyota Nally Stonecrest to an More

by andrea.reynolds41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audly and Jayla
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January 04, 2025

Great service they did fantastic getting me taken care of when I had my service More

by jeffe74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal
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January 03, 2025

Nelly Toyota of Stonecrest is good in in servicing my vehicle, advising me when things are needed. Also, the advisor is personable. More

by FeliciaLMeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham advisor
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January 03, 2025

Great service 👏 and my rep always answers all my questions. Ensures I know what service I am receiving and what I need to be mindful for. More

by kokede610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond
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January 03, 2025

I had a great experience working with Tyreek and Stephen at Nalley Toyota Stonecrest. They were both very professional, communicative, and courteous. They made my car buying experience a pleasant one! More

by T W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyreek Williams, Stephen Matz
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January 02, 2025

The staffs at this dealership are very professional in all tasks in dealing with customer. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Hale
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January 02, 2025

Very pleased with service. As well as with the representatives. My car is running well More

by hkaunan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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