Nalley Toyota Stonecrest

They don't care I recently went into Nalley's at Stonecrest to purchase a Toyota Camry. While the car I wanted wasn't available the salesperson kept telling me how I I recently went into Nalley's at Stonecrest to purchase a Toyota Camry. While the car I wanted wasn't available the salesperson kept telling me how I should buy a Avalon or Corrola. He went as far as to say the Camry's are good but have mechanical problems and that's why I should go with soemthing else. I had to argue with him in order for him to show me The cars that I did drive were in horrible conditions. Granted I was looking for a used car, but not a project. The seats had to be repaired as it had major tears, the car mats had bleach spots on them and the rest of the interior had scratches all over it. The only thing the salesperson said was he would give me a free oil change and a full tank of gas. Really, for all that damage. I wouldn't recommend this dealership to anybody. If you need to buy a car, go to craigslist, ebay anywhere but this place. They will do everything they can to rip you off!!!! More

An awesome experience!! I was stranded on the side of the road. My car was towed (after waiting over 1 1/2 hour and sweating out my shirt)in Thursday--I didn't know what was I was stranded on the side of the road. My car was towed (after waiting over 1 1/2 hour and sweating out my shirt)in Thursday--I didn't know what was wrong with my car. I was hot, irritated and tired. Reggie immediately gave me some water & his chair to sit. He also encouraged me to relax--think positively and in the end my CV Axle was broken which was better than a transmission problem. Of course, I was concerned about the costs even stated I wasn't sure if I wanted another Toyota. He encouraged me to stay with Toyota and provided Manny (who was wonderful--didn't pressure me/sincerely friendly/professional/very knowledgeable) to assist me look at new/used vehicles to restore my faith in Toyota. The fact Reggie did the research comparing prices for an axle and how the work is guaranteed.....I was relieved. He made me feel so good on a terrible day, even though the parts had to be ordered and in the next day. I picked up my car Saturday and Reggie remained encouraging and explained what my next steps were for my car. I appreciate Reggie going the extra mile to make sure I was comfortable and I felt ten times better about Toyota/the repairs/my overall experience compared to what I thought Thursday afternoon. Thank you Reggie for excellent customer service!!!! More

Change of Heart towards the Dealership I purchased 2010 Avalon from the previously owned Stonecrest Toyota, the salesman who is still employed by Nalley Toyota Stonecrest was not truthful ( I purchased 2010 Avalon from the previously owned Stonecrest Toyota, the salesman who is still employed by Nalley Toyota Stonecrest was not truthful (a liar) and did not keep his word. I had also talked my son into buying a 2010 Toyota Tundra from the same Salesman. I called the salesman in reference to our conversations and he was rude and nasty so I took the high road and vowed never to buy anything from them again. I have always purchased Toyotas since 1981. I wanted a new truck and went to Stone Mountain Toyota and purchased a 2012 Toyota Tundra. Well earlier this year My wife needed an oil change on her 2011 Camry which I purchased from another Legacy Toyota. While waiting for the service to be completed we ran into Reginald Demande this young man was outstanding and kept his word and did exactly what he said he could do. we purchased 2014 Toyota Camry and have been pleased with the sell. Reginald Demande is an asset to this dealership. I will purchase another car from him its not everyday that you find an honest person that's not filled with arrogance and when I go into the dealership and Reginald sees me he always comes to speak. Customer Service is a priority and he has it. More

The Wait is Over Was ready purchase a vehicle, researched vehicles for months, visiting other dealers, test driving. We currently own a Toyota and are regular customer Was ready purchase a vehicle, researched vehicles for months, visiting other dealers, test driving. We currently own a Toyota and are regular customers for service at Nalley. I came in knew what I wanted, met with Reginald Demande... I wanted a 2014, he said, "lets test drive a 2015", I did, loved it, just couldn't decide on the color, he walked us through the features, he was professional, to the point after 45 mins with him and Victor in finance, I walked out with my 2015, the experience was excellent. Mrs, Shabazz is a complete asset and covered all the in betweens making my purchase and visit even better.... Team work makes the dream work.....Thank you so much Dawn Shaw Mullings More

Wow...what an experience! So my transmission had went out on my car after taking it to the mechanic to fix an oil leak. I decided to walk into Nalley Toyota Stonecrest where I So my transmission had went out on my car after taking it to the mechanic to fix an oil leak. I decided to walk into Nalley Toyota Stonecrest where I met Regginal Demande. At first I was a bit skeptical because I didn't want to be pressured into buying a car. Reggie was very patient with me, he took me on the golf cart riding around - him showing me what was available within my price range. I had tons of questions and Reggie was just knowledgeable about it all. I was very nervous, because of my bankruptcy that I had on my credit, but he made the process so easy. He has great customer service skills and I would recommend him to anyone that I know that's in the market looking for a car to buy. I've been to some other dealerships and was not even offered a test drive. Overall I left there happy with an affordable car note. Thanks so much Reggie - YOU ROCK!!! More

My Unexpected Blessing! I originally came to Nalley Toyota Stonecrest with my cousin to get his maintenance done. and I figured I'd start my car searching process. Never bou I originally came to Nalley Toyota Stonecrest with my cousin to get his maintenance done. and I figured I'd start my car searching process. Never bought a car before, didn't want to have too high of a monthly payment or put any money down so I figured I'd get completely denied! But I walked up to the front desk told Mr. Reginald what I was working with and he assured me I was leaving with a car today. With doubt still in my mind I followed him to the desk,answered questions,test drove the car and parked it in the maybe section. Started talking numbers and needless to say Mr. Reginald had me driving my very first car, 2013 Toyota Yaris, home with no money down, low monthly payments, and no cosigner! All everybody told me before I started looking was that being that I have no car history it was going to be hard for me to do exactly what Mr. Reginald made possible so easily! More

Heaven Sent an Angel - Reginald Demande Heaven must be missing an angel, because as I turned around to enter the service center Reginald Demande appeared out of thin air as if he was sent Heaven must be missing an angel, because as I turned around to enter the service center Reginald Demande appeared out of thin air as if he was sent just for me. He introduced himself and said I can put you into a new car today. It was not what he said but how he said it, as if he was sent to do just that. His sincerity was genuine. You know you trust him when you meet him. He listened to every concern I had and said I can do that. He actually listened to me and I know he listened because at the end of the day, I left the car lot with my dream car and with a payment that I could afford. Reginald Demande you are my Angel. Thank you so much! Judith Allen More

Awesome Experience! A big thank you to Reginald Demande. He made this whole car buying experience easy, fun and stress free. Reggie's personality is so outgoing and frien A big thank you to Reginald Demande. He made this whole car buying experience easy, fun and stress free. Reggie's personality is so outgoing and friendly. From the moment I walked into the dealership until i drove away, Reggie was by my side. He explained things step by step as we went along and was very professional. I will definitely be returning to Nalley Toyota Stonecrest in the future and will recommend them to everyone I know. Thanks for everything Reggie! Benson Holsenbeck More

SOS AT NALLEY TOYOTA NALLY NALLY NALLY, I have bought many cars in my years of driving and Saturday was thee most pleasant experience I have EVER had. I was "window sho NALLY NALLY NALLY, I have bought many cars in my years of driving and Saturday was thee most pleasant experience I have EVER had. I was "window shopping" around 6pm Saturday afternoon. A most deligjtfull yong man, Reggie Demande, approached us and began his sales pitch...Not a hard sell, which I was greatful for. He took us on a test drive and continue to explain the car and its attributes,,,,,,the clock ticked on. Stll polite and gracious, Reggie continued the sale. Enter, the Finance manager, William Cade. another deligjtful individual. 9:45pm, we were rolling out of Nalley in my brand new Toyota Rav4. NEVER did they show irritablity or fatigue..Never were they anyting but professional, and courteous. Then, here comes Miss Pat, an absolute joy as she welcomed us to the Nalley family....HOW did you ever find so many wonderful employees. You, Nalley, are fortunate to have such employees. Nalley isn't selling anything that ever other car dealer in Georgia is selling but I know they can not top your service. Thank you for the servic and thank you for my BEAUTIFUL NEW TOYOTA RAV 4. .......Bobbi Badji More

Came in to look at a new car and got a deal!! Very friendly and knowledgeable very pleasant experience my first car was a Toyota Corolla so I wanted to try another Toyota very impressed with how I Very friendly and knowledgeable very pleasant experience my first car was a Toyota Corolla so I wanted to try another Toyota very impressed with how I was treated. More