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Nalley Toyota Stonecrest

Lithonia, GA

4.5
920 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 606 service reviews

November 02, 2025

First service visit on my 2025 Camry was quick fast and painless thanks to a great team lead by my first service representative Mrs McGregor she started with a smile More

by msjalinda
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mcgregor Taniqua
October 19, 2025

Bought my Corolla hybrid at Nalley. The process was easy and hassle-free. Just brought it in for the first service. Everything was incredibly efficient. They were very friendly and even More

by jeremybilletdeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Spence
September 13, 2025

Nice place, the service person Chelsea was awesome. They offered coffee and water which was good More

by bquadirah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Wallace
September 13, 2025

Scheduled maintenance visit at the 60,000 mile interval. All work was performed in an exceptional manner and finished ahead of the expected time. Courteous service advisors! I purchased the car from this de More

by plainscraps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua
September 11, 2025

The service was efficient organized polite and pretty quick. Darryl Steven made my visit extremely personal More

by Cj.joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Stevens
September 09, 2025

They have provided service for my 2024 Alvlon since I purchased it. I would not continue with them I I didn't think they did provide excellent service. More

by jack4785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Granville
August 18, 2025

Repeat customer for great service at Nalley Toyota Stonecrest. Chelsea takes good care of me. More

by sizzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
August 06, 2025

The appointment was quick, the notification of the maintenance problems and price were precise. The serving person was friendly and precessional. More

by Rlithoniac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teaka Smith
August 02, 2025

Love working with associate Abraham but hated the AI service, assigned me to someone that was scheduled off More

by phillipscynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham C.
July 04, 2025

Got appointment 11:40am but and got there 11:35am and they say today will be busy because holiday so everyone want to get their car service so is will have to wait 3 hours for my turn. The take walk in c More

by Trinity526
Service Communication
Recommend Dealer
No
Employees Worked With
Other
Jul 09, 2025 -

Nalley Toyota Stonecrest responded

Thank you for your feedback. We’re sorry to hear about your recent service experience and the delay despite arriving early. We’d like the opportunity to make this right and discuss your visit further. Please reach out to us directly so we can address your concerns. Samantha Glenn, Service Manager Nalley Toyota Stonecrest (770) 629-0279

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