Nalley Toyota of Union City

Excellence personified! Professional, knowledgeable technicians. My RAV4 hesitated and or wouldn’t start. The day before an auto parts store tested my battery and told me Professional, knowledgeable technicians. My RAV4 hesitated and or wouldn’t start. The day before an auto parts store tested my battery and told me I didn’t need a battery. Within seconds of my appearing without an appointment the next evening at the dealer, the technician asked one question and said, ” You need a battery.” He told me the auto parts store had tested my battery too soon after my arrival and that’s why the battery tested positive. So I purchased the 5 year plan, went to the restroom and before I could sit down in the waiting area, my battery was installed and I was on my way. It was a breeze! More

Mathew Ross was great, he told me about the time limit in which my car would be ready. He was nice, friendly and such a gentleman. which my car would be ready. He was nice, friendly and such a gentleman. More

Debra, is a great Service Representative! ! Great job! I really appreciate her customer care in servicing my vehicle.! ! Great job! I really appreciate her customer care in servicing my vehicle.! More

They were busier than usual due to staff shortage. My wait time was nearly 3 hours and I had an appointment for regular maintenance. I noticed afterwards that my Rav4 drove smoother as a result of the My wait time was nearly 3 hours and I had an appointment for regular maintenance. I noticed afterwards that my Rav4 drove smoother as a result of the jobs performed so the wait seemed to be acceptable and worthwhile. I feel that I should have been updated of the delay is why I rated a 4 but as far as the maintenance I am appreciative of the care. More

The people here were very welcoming. They helped me a lot and explained everything that I needed to know, the sales representatives that helped me were both Chan Jones and Eric Smith. Th They helped me a lot and explained everything that I needed to know, the sales representatives that helped me were both Chan Jones and Eric Smith. They were really nice. More

Nice and efficient. Salesman was the bestseller and genuine guy.. the place was very spacious and clean Salesman was the bestseller and genuine guy.. the place was very spacious and clean More

Quality customer service Ms. Deb is great. Took good care of me. Service was done in a timely manner. Deb is great. Took good care of me. Service was done in a timely manner. More

Always excellent service from, Vic in the Service Dept. !!! He takes the time to explain issues with my car. !!! He takes the time to explain issues with my car. More

Excellent service. Ms Debbie Freeman provided prompt, pleasant and well informed advice. She was most helpful in getting my suv back on the road in minimal time and in Ms Debbie Freeman provided prompt, pleasant and well informed advice. She was most helpful in getting my suv back on the road in minimal time and in safe, efficient and roadworthy condition. More

Very friendly and professional service. I will be back next time we are shopping for a new or used car I will be back next time we are shopping for a new or used car More