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Nalley Toyota of Union City

Union City, GA

Overview
Reviews
4.7
854 Reviews
Call Dealership (678) 216-0296

4115 Jonesboro Rd

Union City, GA

30291

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Showing 854 reviews

June 23, 2024

I’d like to take a moment just to send a special Thank you to the team at Nalley Toyota. I had to bring the car in for a water pump replacement, not anticipating the cost and le tell you Deb and Darby cam More

by Pmiddleton513
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
Report | Print
June 21, 2024

Satisfactory and awesome I will recommend my friends to toyota. Good customers Services and place More

by gokeoduola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
Report | Print
June 19, 2024

The person assisting me was exceptionally helpful with my request. She was not overly persistent with me, which I appreciated. Thank you! More

by Valerie Veazey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
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June 17, 2024

Great staff friendly cardial . always check on you.clean envirment . Always have a smile .that is all More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Tyrus, Clyde Chapman
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June 16, 2024

This was my first time at the Union City location. I was there from 8am-10:30 for an oil change. Unexceptionable. Might I add I had an appointment More

by TBrown
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clyde Chapman
Report | Print
Jun 19, 2024 -

Nalley Toyota of Union City responded

We apologize for the long wait time during your visit, especially given that you had an appointment. This is not the standard of service we aim to provide. Please contact me directly so we can address your concerns and ensure a more efficient experience in the future. Darby Davis, Service Director Nalley Toyota Union City (770) 964-8888

June 16, 2024

Great attentive service from Nalley Toyota and follow up after needing paint job on RAV4. Service Manager Mr Davis & Ms. Freeman provided exceptional service, providing lender car after servicing was exten More

by jcwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darby Davis & Deb Freeman
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June 13, 2024

I don’t feel like I should make an appointment and them have to wait 4 hours for and oil change and tire rotation. I think this is rediculious More

by Pcarroll066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clyde Chapman
Report | Print
Jun 19, 2024 -

Nalley Toyota of Union City responded

Thank you for sharing your experience. We apologize for the excessive wait time you encountered despite having an appointment. This is not the level of service we aim to provide, and we understand your frustration. If you are willing, please contact me (770) 284-8361 at your earliest convenience. Bruce Benn, General Manager Nalley Toyota Union City

June 12, 2024

Nalley Toyota always gets me out on time. I don’t have to spend my whole weekend in the dealership getting my car repair or serviced. More

by khawkins711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric smith, Debbie Freeman, Carl Davis
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June 06, 2024

Awesome service and pricing! They actually earned my business, I didn’t just give it to them. Efficient, detailed and very through. They beat all the prices on my 2024 Tachom More

by durante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
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June 05, 2024

Great service with a large smile- timely and fast In and out with no problems More

by atjo2812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ennis
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