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Nalley Toyota of Union City

Union City, GA

4.6
887 Reviews

4115 Jonesboro Rd

Union City, GA

30291

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Showing 887 reviews

September 23, 2025

They are very thorough with inspections and repairs. Never had to return for poor repairs More

by Darlene Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
September 22, 2025

I am very pleased with the sales and financing team with the purchase of my vehicle. The team was great Chan Jones, Mr. Williams and Mr. Cunningham. Very satisfied with my purchase. Great customer servic More

by Dawn Stone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Jones, Mr. William and Mr. Mike Cunning
September 12, 2025

Mr.hill and the whole team was very helpful and professional throughout my experience with thim.I would highly recommend nalley Toyota to anyone needing a new or used vehicle. More

by earnest.deal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RAkid hill
September 09, 2025

Jaz was so professional, I was in and out. Thank you Toyota for taking care of me these past 12 yrs. More

by sweetkeita
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Williams
September 08, 2025

This location is Very Professional and Jennifer Wall got me in and out. She was even kind to wash my car. More

by blharris93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Wall
September 03, 2025

I have had the best experience at Nalley thank you agent Bryan Davis, you have the best attitude and experience as well. More

by Tori Moore
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Davis
August 24, 2025

When I first started the process, I’ll admit I was a little apprehensive because there was some change in representatives, and I felt like it might turn into a bait-and-switch situation. But then Paul W More

by Daina C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Williams
August 20, 2025

Debbie was great in service from when I walked in to paying, she kept me in the loop during the install process the whole time. There was a great spot for me to work while I waited with good internet. T More

by PhilBATL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Debbie Freeman
August 09, 2025

Nalley need to make great improvements to service department. I’ve been complaining for years. No changes has been made to change things. More

by Dottie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deb
Aug 12, 2025 -

Nalley Toyota of Union City responded

Hi Dottie, thank you for your feedback and for being a loyal guest over the years. I’m sorry to hear you feel there hasn’t been improvement in our service department, and I’d like to learn more about your concerns so we can work toward making meaningful changes. Please contact me directly. Alyssa Crull, Service Director Nalley Toyota Union City 678-216-0147 ext 2001

August 02, 2025

Debbie the service technician was great as usual. She has great customer service care. Thx More

by hschraufnagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie the service technician
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