Nalley Toyota of Union City

Great Customer Service Myles was such a great help! Fantastic job and I would recommend anyone to him! I haven’t had great customer service in so long! Myles is the best. Th Myles was such a great help! Fantastic job and I would recommend anyone to him! I haven’t had great customer service in so long! Myles is the best. Thank you again. More

Satisfying I would say the whole process was efficient as possible , the service was great, straight forward no bull, got what I wanted for what I wanted to pay I would say the whole process was efficient as possible , the service was great, straight forward no bull, got what I wanted for what I wanted to pay More

Outstanding Experience I worked with Thomas Brown to purchase my new vehicle. He was very helpful, patient with me while I asked a million questions, and he got me into the I worked with Thomas Brown to purchase my new vehicle. He was very helpful, patient with me while I asked a million questions, and he got me into the vehicle of my dreams. It couldn’t have been a better car buying experience. More

Very Fast and Easy Deal Bought a 2017 Toyota Tundra and it was the quickest and easiest car purchase ever. Great place to do business! I would recommend this place to anyone. Bought a 2017 Toyota Tundra and it was the quickest and easiest car purchase ever. Great place to do business! I would recommend this place to anyone. More

I loved it! Very professional. I got the car I wanted. This was a totally great experience! The process was a little long but it was well worth the wait. My car is amazing and I love it so much!!!!! Thank This was a totally great experience! The process was a little long but it was well worth the wait. My car is amazing and I love it so much!!!!! Thank you Thomas Brown!!!! More

Very helpful for my first new car!!! Jeff and Thomas were more than helpful with getting me a new car. Thank you for assuring I got what I wanted with what I had, definitely recommend thi Jeff and Thomas were more than helpful with getting me a new car. Thank you for assuring I got what I wanted with what I had, definitely recommend this dealership to all of my friends and family! More

Great Service I really enjoyed my experience today at Toyota of Union City, Georgia !!! I received exactly what I wanted, 2020 Camry !!! Thank you, Thomas and Six I really enjoyed my experience today at Toyota of Union City, Georgia !!! I received exactly what I wanted, 2020 Camry !!! Thank you, Thomas and Six !!!! More

I purchased a used vehicle today & had what I thought was a pleasant experience. However, once I got home I realized that I had purchased a $775 appearance package that I was told was a free gift by the fina a pleasant experience. However, once I got home I realized that I had purchased a $775 appearance package that I was told was a free gift by the finance manager William Marbury. The sales price of the vehicle was only $3900.00. Why on earth would I willingly agree to buy an appearance package! Pay attention to your paperwork & what you are signing when doing business with this dealership. Very deceptive & shameful. I’ve purchased my last 2 vehicles from Nalley this was the third. I will not purchase another from them ever. More

amazing customer service i drove 1 1/2 hours to get to this location and was quite frustrated upon arrival with previous dealerships BUT when i met Wilson Williams that change i drove 1 1/2 hours to get to this location and was quite frustrated upon arrival with previous dealerships BUT when i met Wilson Williams that changed.. he was so helpful and made me feel very comfortable ... i was a woman traveling alone and felt that i could trust him... i got a great idea of what i needed More

Me and my husband arrived at Nalley Toyota of Union City to be greeted by "Joe". He was professional, knowledgeable and passionate about the Toyota Camry. Although I had already fell in love with the car, h to be greeted by "Joe". He was professional, knowledgeable and passionate about the Toyota Camry. Although I had already fell in love with the car, he went over all the features and really highlighted the safety features. He was very personable with outstanding customer service. He really sold us on the car. Our issue came when it was time to finance the car. The sales manager said we could get the car for 21400 out the door. Had me sign it and all. We waited for the finance folks to go over the terms and that's when everything went downhill. The finance manager told us the price we agreed on could not be honored. There was about a $2000 difference. The whole deal went left. The finance manager was so rude and matter of factly in her delivery. She came to our table like we did something wrong. She kept insisting that they could not do the deal and the Sales Manager made a mistake. 1. Honor the agreement we made. 2. Customer service is important. She needs to get some training on how to renegotiate a deal. Why the attitude? We just wanted clarification on how the deal went up that drastically. To be honest. I wanted the car that bad that I would have agreed to the extra money had the lady been a little bit nicer. More