Nalley Toyota of Union City

Horrible experience!!!! I "thought" I purchased a car from this dealership April 1, 2017 but when only when I returned to the car dealership to inquire about my warranty was I "thought" I purchased a car from this dealership April 1, 2017 but when only when I returned to the car dealership to inquire about my warranty was I informed that my deal all together was no good. This situation actually caused me to lose my job. This situation was a complete INCONVENIENCE to my life. More

Very nice but a little miss lead They were very nice and polite showed me a lot of different cars Alex was very nice. But a lot of extra cost was added on that I wasn't aware of I f They were very nice and polite showed me a lot of different cars Alex was very nice. But a lot of extra cost was added on that I wasn't aware of I felt like I was a little miss lead that was my fault for not taking my time and reading between the lines More

was Great Ashly was our sales lady, because of her we purchased our new corolla se. She was very nice and an excellent listener.My wife says wonderful we got Ashly was our sales lady, because of her we purchased our new corolla se. She was very nice and an excellent listener.My wife says wonderful we got our new Corolla...and I love it !! Thanks Mathews More

Pleasurable The dealers were very helpful and understanding. I was able to come in, pick a vehicle and get paper work done in a timely fashion. There was no long The dealers were very helpful and understanding. I was able to come in, pick a vehicle and get paper work done in a timely fashion. There was no long wait for a contract deal. I was very pleased with the service. More

Thankful Tim Ellis and T'Neshia Johnson were very helpfully. I received a call about trading my current vehicle in and I was hesitant because I didn't have mon Tim Ellis and T'Neshia Johnson were very helpfully. I received a call about trading my current vehicle in and I was hesitant because I didn't have money to put down on a new vehicle. But I made an appointment anyway and Tim was able to work out a deal where I could trade my current 3012 Corolla and leave with a 2017 Camry for no money down. Another great experience at this dealership. The reason I went back after purchasing the Corolla and the reason I'll refer anyone else to them. More

Stressful but Satisfied I am love with my new vehicle (Logan). I am a first time buyer, and really excited!!! I didn't have too much knowledge about this type of things so mo I am love with my new vehicle (Logan). I am a first time buyer, and really excited!!! I didn't have too much knowledge about this type of things so mom assisted me. The dealers worked with me and put me into exactly what fits me best. I am seriously in love. However I did not know the process was going to be soooo long. But I'm super happy!!! Can't stop smiling!!' More

Toyota 4 Runner My experience was excellent. Mr. Anderson was very attentive and understood was type of car I was looking for. I didn't feel as though I needed to mak My experience was excellent. Mr. Anderson was very attentive and understood was type of car I was looking for. I didn't feel as though I needed to make a decision on the spot. More

Professionalism at its Best! I woudl like to bring to your attention; Sixtoria Phillips. She approached my wife and I with such professionalism, poise and experience. All of her a I woudl like to bring to your attention; Sixtoria Phillips. She approached my wife and I with such professionalism, poise and experience. All of her attention was to get our satisfaction in getting us the vehicle make, model and year we were looking for. Once she had successfully did that, she got us credit approved with a good percentage rate and Toyota's buyer bonus. My wife wanted a Toyota which was black with black leather interior. There wasn't a vehicle with our descripition, she took it upon herself to contact other dealerships and found the car we wanted within a half hour. We were very happy with everything she did for us. If you're looking to purchase a new or used vehicle, please contact Sixtoria, you will be very happy you did. We are!!! Robert Duncan, Happy Toyota Customer More

Going above and beyond I went in to Union City Toyota thinking about a car that I was interested in. Of course, the employees wanted to show me the vehicles on the lot, but I went in to Union City Toyota thinking about a car that I was interested in. Of course, the employees wanted to show me the vehicles on the lot, but I wanted a Prius Prime which was not available outside of order. An extremely helpful salesman, Phil, tracked down the vehicle for me and helped me place the order even though the vehicle itself still needed to be built and wouldn't arrive for about 75 days. When the vehicle finally arrived, I found out that there was an unexpected issue with my credit so I would have to have a co-signer. Phil again helped me navigate this progress and finally set up a loan that would work for me. Overall, the process of ordering and purchasing the car was long and complicated, but the folks at Union City Toyota made it as pain-free as possible. More

EXCELLENT THE BEST CAR BUYING EXPERIENCE I EVER HAD. THEY TOOK THE TIME TO EXPLAIN ALL EVERYTHING TO ME SO THAT I WOULD KNOW ALL THE OPTIONS I HAD. THEY REALLY THE BEST CAR BUYING EXPERIENCE I EVER HAD. THEY TOOK THE TIME TO EXPLAIN ALL EVERYTHING TO ME SO THAT I WOULD KNOW ALL THE OPTIONS I HAD. THEY REALLY SURPASSED MY EXPECTATIONS. More