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Nalley Toyota of Union City
Union City, GA
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 859 reviews
July 28, 2016
Great Dealer Great service from VIP, they walked me through everything and were up front and honest about my car and what I could get into! I recommend him over an Great service from VIP, they walked me through everything and were up front and honest about my car and what I could get into! I recommend him over anyone else in the dealership! More
by Wolfhunter
Employees Worked With
Robert Anderson
July 28, 2016
Great experience I had a very wonderful experience at Toyota of union city. My sales person Mr Ellis was very professional and help me get into the car I wanted . I wo I had a very wonderful experience at Toyota of union city. My sales person Mr Ellis was very professional and help me get into the car I wanted . I would recommend him to all my friends and family. More
by Miller
Employees Worked With
Tim Ellis
July 28, 2016
Very profession experience .Employees nice,helpful.Toyata Very profession experience employees. Nice and helpful. Toyota car or reliable and does not breakdown as fast other manufactures cars. The prices o Very profession experience employees. Nice and helpful. Toyota car or reliable and does not breakdown as fast other manufactures cars. The prices of the car are good. More
by moore1
Employees Worked With
Diamond Wright-deals
July 28, 2016
Awesome! Robert is the best, hands down! He was very attentive and assured I was well taken care of. I am very pleased with the service I received. Thanks Robe Robert is the best, hands down! He was very attentive and assured I was well taken care of. I am very pleased with the service I received. Thanks Robert. More
by Jefferal
Employees Worked With
Robert Anderson
July 26, 2016
My experience with Union City Toyota is great! No complaints I was very please with the service that I received from Union City Toyota. The VIP sales manager Robert Anderson was especially courteous and knowled I was very please with the service that I received from Union City Toyota. The VIP sales manager Robert Anderson was especially courteous and knowledgeable. I was there for service but he was available when I had questions about my 2006 Toyota Solara. More
by Long, Pat
Employees Worked With
Robert Anderson
July 26, 2016
New Car Purchase Terry Crews was exceptional. He was very knowledgable and helpful. I did not feel pressured to buy a vehicle as he listen to my questions and gave hel Terry Crews was exceptional. He was very knowledgable and helpful. I did not feel pressured to buy a vehicle as he listen to my questions and gave helpful insight making it easy to do business with him More
by Kentimsam
Employees Worked With
Terry Crews
July 26, 2016
Customer Service My experience at Toyota of Union City was EXCELLENT! I was searching for a car for my teenage daughter who was starting college in the summer of 2016 My experience at Toyota of Union City was EXCELLENT! I was searching for a car for my teenage daughter who was starting college in the summer of 2016 & because of the professionalism, courtesy & proficient knowledge my sales person Mr. Terry Crews, I decided to purchase a 2011 Nissan Altima. He made the process easy & understandable, he was honest, straight forward & always gave service with a smile. He made sure I got the best deal possible & I am very thankful! Go to Toyota Union City & Ask for Terry, YOU WONT BE DISAPPOINTED! More
by Sharia
Employees Worked With
Terry Crews
July 11, 2016
I paid for my tag and did not get it. I paid for my tag at the time of purchase. I was told that my tag would be sent to my house well July 8 came and No tag....I called the tag office the I paid for my tag at the time of purchase. I was told that my tag would be sent to my house well July 8 came and No tag....I called the tag office they inform me that the tag had been sent to their office and that I would have to pay $20 to get the tag my paperwork shows that I've already paid the $20...sooo now i have to go back and forth with Union City Toyota to get them to give me my money back how unprofessional just make sure that if they're charging you for your tag that you don't have to pay double for a tag not cool Union City not cool😒 More
by Tanesha S Walker-Raindrop
Employees Worked With
Tripp
June 09, 2016
The worst buying experience in my life. Terrible give coupons to lure you in not applied, high interest rate that they spring on you at last minute.Tried to tell me how to fill out survey a Terrible give coupons to lure you in not applied, high interest rate that they spring on you at last minute.Tried to tell me how to fill out survey and ask me to lies about my down payment . Be aware of the 35 cents per mile they charge if you bring back the vehicle plus 110 restocking fee. NOT a member of the BBB that should tell you everything right there. One star only because there is nothing lower!! More
by Kenneth From Cali
Employees Worked With
Carl/ Melenie
June 05, 2016
promises to refinance but wont I bought a 2015 rav4. What I didn't know was all the hard inquiries I would receive. I was told if I gave a perfect survey score I would get a free ta I bought a 2015 rav4. What I didn't know was all the hard inquiries I would receive. I was told if I gave a perfect survey score I would get a free tank of gas. I gave a perfect score and I got no gas. I was also told I could refinance in 6 mos. I went back in 6 mos and was not approved for refinance and got hit with 6 more hard inquiries. I was told this purchase would help my credit and I did what I was told to do but all these hard inquiries ruined what good I did. Im thankful to have a new car that runs okay. The only minor irritation about this car is the small seat covers for the seat bolts never stay on ...they always pop off and are all over the floor of the backseat. I thought I was going to be a Toyota customer for life but after not getting what I was promised ( gas car / refinance ) I intend on keeping up the maintenance and trading it in with a new company next year . The service department is excellent .... never had a issue with service. Bittersweet experience. More
by mrs. sears
Employees Worked With
Hayden (sales) Clyde Chapman (service)
