Nalley Toyota of Union City

I went to the dealership, after submitting an application online. I met with Quintone and I explained my situation and he was understanding. We looked at a few vehicles and he came with one quote which was o online. I met with Quintone and I explained my situation and he was understanding. We looked at a few vehicles and he came with one quote which was out of my budget. He came back with another which I agreed upon. I got a call back stating that the vehicle I chose would not fit with my credit situation. While on a business trip I flew back the next day on a 6am flight and when I walked in at 1030a the manager was on the phone with the bank. A deal was given final approval and I was back enroute to my business location on the 1250p flight. Every case is a different situation and pretty much you can tell what type of person is commenting by how and what they write. Be patient be honest and you can get good service More

THIS WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!!!!! QUINTONE THOMPSON WAS VERY KNOWLEDGEABLE AND EXTREMELY HELPFUL. HE MADE THIS SO EASY!!! I SUBMITTED EVERYTHING ONLINE, SO I WHEN I ARRIVED HAD!!!!!! QUINTONE THOMPSON WAS VERY KNOWLEDGEABLE AND EXTREMELY HELPFUL. HE MADE THIS SO EASY!!! I SUBMITTED EVERYTHING ONLINE, SO I WHEN I ARRIVED I WAS THERE NO LONGER THAN AN HOUR AND A HALF. THAT INCLUDED MY TEST DRIVE, NEGOTIATIONS AND FINANCE. I WOULD RECOMMEND THIS DEALERSHIP AND SALESPERSON TO EVERYONE. I HAVE ALREADY SENT QUINTONE SEVERAL REFERRALS SINCE MY PURCHASE. WONDERFUL!!! More

PLEASE, PLEASE DO NOT BOTHER WITH THE INCOMPETENTS AT UNION CITY TOYOTA!! If I had only known about this group of totally unprofessional, incompetent, rude and dispicable characters, I would have RUN fr UNION CITY TOYOTA!! If I had only known about this group of totally unprofessional, incompetent, rude and dispicable characters, I would have RUN from this dealership. I have NEVER in my life experienced such disregard for customers. I can't believe that Toyota's corporate headquarters will allow these morons to carry their brand. I purchased a cadillac from Union City Toyota on November 21, with a broken keyless remote. I phoned the dealership on December 4th to inquire about the remote and was told by the MANAGER, Carl Brody, a liar, that they didn't make arrangements to have parts replaced. When I mentioned that I had a "WE OWE" statement, he then changed his statement and said that he would check on the order. Needless to say, he did not call back to report anything to me. When I was able to get him on the phone, the next day, of course he lied and said that he would have a check delivered to have the part paid for...NEVER HAPPENED! He even had the audicity to ask ME to check on the price of the part, to have the dealer contact him and to coordinate the transaction. WHAT DID I NEED HIM FOR. Again, lie after lie after lie. I have attempted to contact both the sales and general managers of this wreck of a business and been given one excuse after another as to why I could not reach them. THIS IS THE WORST DEALERSHIP IN ATLANTA. They have NO integrity, NO professional acrumen, NO scrupples. I WILL NEVER, NEVER, NEVER, DEAL WITH THIS GROUP OF IGNORANTS AGAIN!! More

I went to Toyota of union city after dealing with Newnan and McDonough . I really was weary of going there because I did read the previous post of past customers. I couldn't have been more wrong for being a and McDonough . I really was weary of going there because I did read the previous post of past customers. I couldn't have been more wrong for being a bit timid. I was greeted by Eric and from that point on it was like I was meant to be there ! I had really given up on buying the truck that I wanted and was ready to settle . I left the dealership with the exact vehicle that I was told at both other dealerships that I could not buy due to my income ! My time spent at the dealership was fun and the atmosphere was much more pleasant than that of the other funeral home style showrooms that McDonough and newnan had! Tons of excitement and felt great when walked out had my picture taken and then to top it off received a personalized thank you card with a picture of myself , easy -e, and my new Tundra!!!! Will refer all my family and friends to Toyota of Union City!!! Thanks for the great experience!!!!! More

This is the worst toyota dealership I ever been so far. Most of them are not helpful at all. The price the offer is way HIGHER than other dealership. Mr. Fernando (the director and finance) and Mr. Greg (s Most of them are not helpful at all. The price the offer is way HIGHER than other dealership. Mr. Fernando (the director and finance) and Mr. Greg (sales representative) were the only helpful people in the dealership. I personally think that the Managers, especially MR. MICHAEL SAIZ need to take some leardership class and commmunication skills. How could a manager be so rude and act so unprofessional while dealing with a customer? Remember, you are in the field of business that you have to make a sale. The attitude that he showed us was unacceptable. Nevertheless, the cars that they have used or new weren't so great and not worth for your time. More

Hello All, Please Please DO NOT plan any business with Hello All, Please Please DO NOT plan any business with this delaer. They wasted my 8 hours week end time by making me come down all the way to Atla Hello All, Please Please DO NOT plan any business with this delaer. They wasted my 8 hours week end time by making me come down all the way to Atlanta from Columbia for new Venza by making false promises. This is how they play wiht you..... They will accept any offer you make over phone/E mail. They do document that deal if you want. They make you visit dealship for business, then sales man will go to MNAGER (who is stupid enough) then manager will come up for extra money on deal saying sale is subjected to manager decision.... I should have gone through this website b4 i took worng step, that costs me money & time. Hope this is usefull for those in market for new cars. Good luck Thanks Looking4 Venza More

I wish I saw about abut this site (and reputation of Union City) early. Before I went to dialer at Union City. I have had wost experience in my life. I brought a new Corolla 2011. The customer service Union City) early. Before I went to dialer at Union City. I have had wost experience in my life. I brought a new Corolla 2011. The customer service is horrable and they do not seem to care and only to just sell vehicles. Once you are out the door the rest is not important to them at all. More

IAM SO BLESS, THAT I GOT A EXCELLENT 2011 TOYOTA CAMRY TO GET ME BACK AND FORWARD TO NORTHSIDE HOSPITAL-ATLANTA GEORGIA, MY SALEMAN FREDDIE THOMPSON AND ED JACKSON I THANK YOU I THANK GOD AND TOYOTA OF UNION GET ME BACK AND FORWARD TO NORTHSIDE HOSPITAL-ATLANTA GEORGIA, MY SALEMAN FREDDIE THOMPSON AND ED JACKSON I THANK YOU I THANK GOD AND TOYOTA OF UNION CITY THANKK YOU LINDA HOOVER More

I brought my Toyota Tundra in for a TLC oil change at 11:30 in the morning. It was 2:45 in the afternoon before my truck was ready. I was given the runaround about the TLC coverage and they wanted me to 11:30 in the morning. It was 2:45 in the afternoon before my truck was ready. I was given the runaround about the TLC coverage and they wanted me to pay for the oil change ($32.00). What a joke. I paid good money for this truck because Toyota has a excellent reputation. I have doubts about Toyota service and may have to go to Nissan with my next purchase. I purchase a new vehicle every 3 years and this may be my last Toyota. Thanks "Union City Toyota" for nothing. Brian More

Test drove a 2011 Toyota Sienna with Salesman Jashua Lott, He is rude salesman(calls him self sales professional), We were close to making a decision over the weekend, and walked in to the dealership ho Lott, He is rude salesman(calls him self sales professional), We were close to making a decision over the weekend, and walked in to the dealership hoping my wife could test drive and we can write a check for the car. Mr. Jashua had issue we walking into the dealership without calling him. I told him were in the vicinity so came by. He was rude and started saying he only works by appointments only and we need to schedule test drives only monday through Wednesday and we can not walkin to the dealership. I told him if he is so busy we can use a different salesman and my wife could only test drive the car over the weekend. He rushed us into the car even before my wife had a chance to look at the car, the moment we were on the road he started talking in a rude way , I told my wife to turn around to the dealership walked away and they just lost a instant sale of 2011 Toyota Sienna Limited edition or possibly more(business purchase). I will never go back to that dealership and will share my experience with all my buddies that live around the area. Toyota Union City Sucks. I would recommend looking at other dealerships if you are looking for a TOYOTA. You can call me directly at (678) 701-5285 if you want to know about my experience. More