
Naples Chrysler Dodge Jeep Ram
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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I was on vacation on a Saturday with a new diesel pickup truck that was showing the check engine light after I fueled up. It was still running fine just not starting like normal. I pulled into the dealershi truck that was showing the check engine light after I fueled up. It was still running fine just not starting like normal. I pulled into the dealership and they put it on the computer and it showed a code with multiple possibilities. I was able to bring it back in on Monday and get a rental to drive while they looked at it and later that afternoon was pleasantly surprised when I received an email letting me see that the truck had been checked out and found to need a computer update and was ready to be picked up when I wanted it. I really was really expecting to have problems in another town and another dealership. But I’m very well satisfied and highly recommend this one. More

What a pleasure it was working with everyone at Naples Dodge, Joe Cali my salesmen worked hard with the team and gave me a good deal and great service Thank you Dodge, Joe Cali my salesmen worked hard with the team and gave me a good deal and great service Thank you More
I liked working with my service advisor but the service department at this dealership is a complete mess. The people up front are personable and committed but there is a complete disaster going on in the department at this dealership is a complete mess. The people up front are personable and committed but there is a complete disaster going on in the garage! I was told to arrive at 7 AM so they could, "get my car in early" to get the work done. I was there at 6:55 AM. I scheduled the appointment 2 weeks in advance. I was told it would be a 1 1/2 - 2 hour wait. After sitting in the waiting area for almost 5 hours, I was offered a rental since they had not started to work on my Jeep. Nice of them to offer me the rental but my service visit ended up consuming my entire day! Stop taking appointments if you don't have the staff to complete the work in a timely manner! I understand there's a labor shortage, covid, etc but this is a management issue. It's okay to say we can't do the work for a couple weeks if you don't have the people to complete the work! I give this 3 stars instead of 1 since the work completed seems to be of high quality. More
Naples dodge is the best. I always get my oil changes there. Never have any problems with them and the staff are always friendly. So I highly recommend naples dodge for any service. there. Never have any problems with them and the staff are always friendly. So I highly recommend naples dodge for any service. More
Justin Reynolds in the service department handled our claim for a warranty issue and successfully made the claim and are waiting on the parts to arrive to complete the claim.. We feel he’s a great asset claim for a warranty issue and successfully made the claim and are waiting on the parts to arrive to complete the claim.. We feel he’s a great asset to your dealership. Polite, courteous and professional. . Highly recommend this employee as a major asset to the success of your dealership. More