Naples Chrysler Dodge Jeep Ram

Brian Marshal is very helpful and knowledgeable everyone at Dodge at that location do a very good job. at Dodge at that location do a very good job. More

Excellent customer service and prompt notifications during the repair work and when the vehicle was ready. during the repair work and when the vehicle was ready. More

It was a very smooth buying process with Joe C. Overall very satisfied with my experience ! Overall very satisfied with my experience ! More

Worst car buying experience ever! ! They dont have a clue! over a week and a half and about 100 phone calls just to get paperwork showing my trade in. Now I cannot get a hold of anyone ! They dont have a clue! over a week and a half and about 100 phone calls just to get paperwork showing my trade in. Now I cannot get a hold of anyone that can put me in touch with a bank that they finance car with!! I am told it's with M&T bank yet they say they dont have a clue who we are!! This is nuts! Cant call Morgan Auto Group corporate to file a complaint because you cant find a number and no one will give it to you! Guessing that's because they would have way too many complaints getting called in!! I am just floored at what a disaster this is and that I cannot get anyone to speak to the knows what the heck is going on!! how do you run a dealership like this. STAY AWAY FIND ANOTHER DEALER THAT CARES ABOUT THIER CUSTOMERS!! WARNING! WARNING! WARNING! DONT DO BUSINESS WITH THESE PEOPLE!! More

Everyone is always professional and always s friendly and everyone handles my situation of any kind everyone handles my situation of any kind More

Anthony was awesome. Very knowledgable, attentive, funny, and ultra easy to work with. Could not be more satisfied with him and the overall buying experience. Very knowledgable, attentive, funny, and ultra easy to work with. Could not be more satisfied with him and the overall buying experience. More

Great follow up. Like the videos from the mechanic and the service people friendliness and professionalism. Like the videos from the mechanic and the service people friendliness and professionalism. More

I dealt with salesman, Lewis Pelegrín on a new car purchase. From initial contact to finishing the purchase the experience was first rate. Lewis was wonderful to deal with. He checked with me the foll purchase. From initial contact to finishing the purchase the experience was first rate. Lewis was wonderful to deal with. He checked with me the following day to see how the car was and has checked with me a few times since. Great customer service from him. More

Overall a good experience. Waiting time of more than 3 weeks to have it fixed is kind of a bummer. Waiting time of more than 3 weeks to have it fixed is kind of a bummer. More

Hard to have faith in the work performed since the techs cannot get something as simple as setting the tire pressure correctly. There are different tire pressures between front and back on our Jeep, and the cannot get something as simple as setting the tire pressure correctly. There are different tire pressures between front and back on our Jeep, and they were not readjusted to the correct pressure after the tire rotation. At least I know they did the tire rotation. The tire pressure issue is a repeated thing. My wife also felt ignored and treated differently while dropping off and picking up the Jeep. More