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Naples Chrysler Dodge Jeep Ram

Naples, FL

4.5
4,052 Reviews
Drivers in Bonita Springs, Cape Coral, Fort Myers and elsewhere in the Naples, FL region are more than welcome to drop by Naples Chrysler Dodge Jeep RAM for all of their automotive needs. We have a large inventory of the latest and greatest vehicles from Chrysler, Dodge, Jeep and RAM. We also have Certified Pre-Owned Vehicles from these manufacturers and used cars in Naples from a variety of major manufacturers. When you find the perfect vehicle, our finance center can help you get the right car lease or car loan. Naples Chrysler Dodge Jeep RAM even has a factory-authorized service center that can take care of everything from routine oil change services to serious auto repairs. No matter what your automotive needs may be, we've got you covered. Stop by Naples Chrysler Dodge Jeep RAM today.
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6381 Airport-Pulling Rd

Naples, FL

34109

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Showing 4,052 reviews

November 25, 2021

Exceptional service, Anthony Dunbar, sales associate, was a fantastic gentleman, handled are deal exceptional well More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Dunbar
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Ken, we're delighted to hear our team member Anthony delivered an excellent customer service experience! Thanks for the wonderful review!

November 25, 2021

Excellent service, would recommend to anyone in the market searching for a vehicle. Smooth quick transaction More

by Biagio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Eskridge
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thank you for the excellent review, Biagio!

November 25, 2021

Over charged when I ask to go they billService said he Over charged when I ask to go they bill Service said he did not have time. I was charged for 4 windshield wipers Pacifica uses 3. I was charged fo More

by Kathywhear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest. (Fran)
Nov 25, 2021 -

Kathywhear responded

I was overcharged, when I went back the next day the Service guy said "I thought we went over this yesterday, I really do not have time today". I was overcharged just under $300.00 Dollar,,, He charged me for 4 windshield wipers , my Pacifica 2017 only had 3. I was charged for a day of car rental, I have the 8 year warranty which include free rental. I was charged tire rotation and balancing twice.. That should have actually been at NO charge as they had to put another new back frame on the pacifica, welds broke, second issue, the other was a year ago.. We only have 13,480 Miles on the car. This is not the first time I have been overcharged, our transmission had a problem last year. We do not live in Fl.. everytime we go down our garage kept vehicle has a major issue. This Dealership is a Rip off. Please ignore the first response above. I was on my I phone and mis-spelling took over. Thank you. Kathy Whear 847-826-9102

Nov 30, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Kathy, thank you for your detailed review. We apologize if your visit with us wasn't the best and will forward your comments to our team right away. Please send us an email if there's something more you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 24, 2021

Excellent service and perfect timing, my advicer is a very polite person, kind, lovely and has the knowledge to handle the service through all the process, from dropping the car to the rental service, sh More

by JorgeNelly
Recommend Dealer
Yes
Employees Worked With
We didn’t get our wrangler in this dealer
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Nelly, we're thrilled to hear our team was so helpful! Thank you for the fantastic review!

November 24, 2021

Great people to deal with,Prompt and on time.Great job on the work I had preformed More

by Jwells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review, Jwells!

November 24, 2021

I had an appt at 11:00. Needed to get an oil change and have tire pressure checked as well as another sensor. I arrived 20 minutes early . The service person said it would be done at 12:30. At 2:00, the More

by Janpage
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Woodward
Nov 30, 2021 -

Naples Chrysler Dodge Jeep Ram responded

We apologize for any frustration we've caused you. We will look into why there was a delay in service and would always welcome an email from you with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 24, 2021

Took over 4 hours to do an oil change and change a turn signal bulb. This was with a previous appointment scheduled. More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Youhana
November 21, 2021

Vito was awesome to deal with and made the whole car buying experience very easy for me. He was upfront about everything before we made the 140 mile drive to look at the 2019 challenger I wanted. When w More

by DanP813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Buckley, Vito Trupiano, Connie Hamilton
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Dan, we're thrilled to hear our team member Vito made your visit worth the trip! Thank you for the outstanding review!

November 17, 2021

I just purchased my 2018 Dodge Challenger from these guys and FOR THE FIRST TIME EVER I didn't hate my car buying experience. April the finance director was AMAZING, Daniel the Sales Manager was great and Ke More

by SCLOUSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Ogrodnik, Daniel Ortiz, April Buckley
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

We're proud to hear our team earned such high praise! Thank you for the outstanding review!

November 08, 2021

I purchased a Car off the internet for full asking price (2020 Pacifica with 33K miles). I signed the contract they sent me, wired the funds (that is right they had all my money) and thought it was done. More

by Dhanson3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Ortiz, Vito Trupiano
Nov 30, 2021 -

Naples Chrysler Dodge Jeep Ram responded

We apologize if we weren't able to meet all of your expectations. We will look into this on our end and would always appreciate an email with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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