Back

Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.5
2,560 Reviews

2,560 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

Sort by
January 07, 2024

The rep I dealt with was extremely professional, polite, friendly, and understood my issue and informed me as to what to expect as far as the time lines for completion and kept me informed throughout. More

by mikelbny54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 07, 2024

They did a great job and were intentionally trying to do a good job probably to get a really good review and score here. To do that of course they have to intentionally build a great culture there. So thi More

by daletower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Eskeridge
January 04, 2024

The service was very good, starting with the scheduler and then the representative assigned to manage the service itself. More

by tgroll1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
January 03, 2024

From the moment you set up an appointment to the moment you get your vehicle back every single person is helpful, very knowledgeable and courteous, great place with great service and people More

by perfectoperez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Velasquez and Oracio Ocañas
January 02, 2024

My service advisor Stephanie Clouse is hands down the best service advisor I have ever worked with. She goes above and beyond for her customers. If I ever have a question she is right there to answer it. More

by Kelseylynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
January 01, 2024

My service advisor, Bill Eskridge, was excellent. Fast and courteous service. I was very satisfied More

by wbonitasprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Eskridge
December 30, 2023

Great service, great price, thanks to lora. I’ll always be coming back for future service appointments More

by grad030292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora
December 28, 2023

Customer waiting area needs some upgrading…not comfortable as customers need to wait an average of 1.5 hours More

by hetzerdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold
December 28, 2023

I’m waiting for resolution on the physical damage caused to my vehicle while on the Naples CDJR lot. We are scheduled to address the damage the week of 1/1/24 More

by JMA 2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Freeman, Adam Hoot, Justin Reynolds, Vendela Howard
December 27, 2023

Great service, very fast process, I came a little bit earlier than my regular appointment and they took care of my car as soon was possible More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Vargas
...
107
...