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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.3
405 Lifetime Reviews Review Dealership

405 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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February 25, 2021

"Considering they were overwhelmingly busy, they did a..."

- j_raz00

Considering they were overwhelmingly busy, they did a very good job of staying focused and getting to everyone in an orderly fashion. Just a bit of a wait because they were understaffed other then that would go back for future service.

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Recommend Dealer
Yes
Employees Worked With
Austin
February 19, 2021

"Great service! Got in & out in a timely manner. Very..."

- frankp1955

Great service! Got in & out in a timely manner. Very friendly Service Writer & general environment. Also got a great price on the service provided with all discounts applied.

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Recommend Dealer
Yes
Employees Worked With
February 06, 2021

"Mike worked with us and kept our downtime to a minimum...."

- osting43

Mike worked with us and kept our downtime to a minimum. He is a real asset to your dealership, would recommend he stays on staff.

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Yes
January 30, 2021

"Service: Mr. Sullivan is great. He is an asset to the new..."

- Gregory J

Service: Mr. Sullivan is great. He is an asset to the new owners ( Morgan) and this dealership turnaround. This is a real review and I'm a real car guy. This used to be THE WORST dealership in Naples, now one of the best. Super friendly high volume dealership that gets it right

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Recommend Dealer
Yes
Employees Worked With
January 20, 2021

"I was extremely satisfied with my serve BUTMade an appt..."

- crecmec

I was extremely satisfied with my serve BUT Made an appt for 12:30 for service and recall item.b. Call center was not truthful!! I arrived 20 minutes early and was told that appointments are not honored. I was taken after 12:30 but had to wait approximately 3 hours to complete my service. Extremely disappointed that appts were not honored.!!!!

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Recommend Dealer
Yes
Employees Worked With
Alex
January 19, 2021

"I am from out of town. Although I had to wait 5 days for..."

- Beth

I am from out of town. Although I had to wait 5 days for an appt it was worth it. Very professional and excellent service. Thank you Mike the mechanic who worked on my car.

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Recommend Dealer
Yes
Employees Worked With
January 18, 2021

"Car was having several electric issues and John got them..."

- Sweidle

Car was having several electric issues and John got them addressed and fixed very quickly. He is a very knowledgeable advisor and I am happy to deal with him

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Recommend Dealer
Yes
Employees Worked With
January 06, 2021

"I had my Jeep in for oil change & inspection. Everything..."

- BBorders

I had my Jeep in for oil change & inspection. Everything taken care of efficiently with great service. Thank you to Naples Chrysler Jeep. See ya soon.

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Recommend Dealer
Yes
Employees Worked With
January 03, 2021

"We had such a great experience with our service. John was..."

- lizzieti5h

We had such a great experience with our service. John was especially helpful and knowledgeable of what our needs were! Thank you Naples Dodge Chrysler Jeep Ram for everything!

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Recommend Dealer
Yes
Employees Worked With
December 28, 2020

"Terrible communication. Still cant reach anyone all day..."

- Wbmcd12

Terrible communication. Still cant reach anyone all day and through numerous chats. I have been on hold 4 different times through the day and no one answers.

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Recommend Dealer
No
Employees Worked With
1
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