Naples Chrysler Dodge Jeep Ram - Service Center

car was in for basic service and that is what I got basic service by appointment basic service by appointment More

Brian Marshall my service advisor was FANTASTIC. Made the process so easy. He was beyond helpful and always available when I had a question. Made the process so easy. He was beyond helpful and always available when I had a question. More

An absolute pleasure to work with and get things done She kept my updated all the way She kept my updated all the way More

Worst experience ever — had truck for more than 2 months & still not repaired - never test drive & need additional parts & still not repaired - never test drive & need additional parts More

Naples Dodge always takes care of me and listens to what I need. I stopped in for an oil change the other day. My service representative was Rodger. He was up front with how long I would have to wait and th I need. I stopped in for an oil change the other day. My service representative was Rodger. He was up front with how long I would have to wait and the process. Rodger was friendly and knowledgeable on what recalls needed to be completed. They had me in and out of there before the agreed time Rodger said they would finish. Overall great experience as always at Naples Chrysler Dodge Jeep and Ram!!!! More

I needed help with a couple of things and never got it. Wrote , emailed, dealership but never heard back. Very poor service Wrote , emailed, dealership but never heard back. Very poor service More

I recently had the pleasure of working with Laura at Naples Dodge for a battery replacement on my van, and the level of service I received was truly exceptional. From the moment I walked in, Laura's war Naples Dodge for a battery replacement on my van, and the level of service I received was truly exceptional. From the moment I walked in, Laura's warm and professional approach made the entire experience seamless. She took the time to understand my concerns and explained the battery replacement process with clarity and expertise, instilling confidence in the service to be performed. What set Laura apart was her extensive knowledge of vehicles and her ability to convey technical information in a way that was both accessible and informative. Throughout the service, she kept me well-informed about the progress, providing updates and accurate time estimates. Laura's commitment to customer satisfaction was evident, and her genuine passion for her work shone through, making the overall experience a positive one. Beyond Laura's outstanding service, the entire Naples Dodge team demonstrated a commitment to efficiency and professionalism. The service department operated seamlessly, and the facilities were clean and welcoming. I appreciate the attention to detail and the overall positive atmosphere at the dealership. Thanks to Laura and the Naples Dodge team, I can confidently recommend their services to others. More

The service department is terrible, and they did check all the fluids in my truck very unhappy all the fluids in my truck very unhappy More

Excellent service. I had new cam and lifters installed along with new transmission in my 2016 dodge ram 2500 6.4l hemi. I am very happy. Only thing I wish they had do I had new cam and lifters installed along with new transmission in my 2016 dodge ram 2500 6.4l hemi. I am very happy. Only thing I wish they had done was clean all the fluids that got all over frame during tear down. Above and beyond quality work. Brian Marshall is top notch. Could not ask for more from him. Thank you Naples Dodge. More

Svc advisors C Barta and R Hess are helping me resolve the UConnect software and the adaptive cruise controls problems. My next appointment is Monday, 12/11 about 1030 the UConnect software and the adaptive cruise controls problems. My next appointment is Monday, 12/11 about 1030 More