Naples Chrysler Dodge Jeep Ram - Service Center

This dealership has the most friendly workers in the service department than any other dealership that I have been too. It is always a pleasant experience when I go in. Noah also gave my little girl 2 r service department than any other dealership that I have been too. It is always a pleasant experience when I go in. Noah also gave my little girl 2 rubber duckies and that made my heart sing! He went above and beyond the call of duty. More

Suggested work that wasn’t urgent or necessarily needed, but totally missed the fact I needed brakes. Then performed work I asked them not to. but totally missed the fact I needed brakes. Then performed work I asked them not to. More

Great service this trip in! Thank you Justin, Bill, and Noah! See you again at the next service checkup. Thank you Justin, Bill, and Noah! See you again at the next service checkup. More

Interesting to see everyone working hard in the bays. Nobody standing around bullcrapping. You have a great team. Nobody standing around bullcrapping. You have a great team. More

Zero communication skills are used in this service department. Chrysler themselves have contacted me more than the service advisors and managers. Especially after the detail department ruined my start department. Chrysler themselves have contacted me more than the service advisors and managers. Especially after the detail department ruined my starter on the brand new TRX I have. Thought when you buy the top of the line items you get top of the line treatment. Not here More

Long wait times. Charged for $200 for diagnostic when I didn’t choose to use dealer for repair. Waited 3 hours to value my car as trade in. Charged for $200 for diagnostic when I didn’t choose to use dealer for repair. Waited 3 hours to value my car as trade in. More

Online service appointment system extremely misleading, I made appt to get 35,000 mile recommended maintenance. The price shown was $0.00, when I got there they wanted over $1000. I was so upset, I said chan made appt to get 35,000 mile recommended maintenance. The price shown was $0.00, when I got there they wanted over $1000. I was so upset, I said change the oil and forget the rest. I won’t be back! More

Took almost all over a month to get it fixed order in pods. Come and get it. Oh no you can’t go it’s not fixed yet. Yo it was a pain in the neck Adam hello but I rented a car for like 2 1/2 weeks so it w pods. Come and get it. Oh no you can’t go it’s not fixed yet. Yo it was a pain in the neck Adam hello but I rented a car for like 2 1/2 weeks so it was expensive. More

My wIt was short and the mechanic did a complete job at checking over my jeep. The front service were very friendly and checked on me to assure i didn't need anything. Thank tou checking over my jeep. The front service were very friendly and checked on me to assure i didn't need anything. Thank tou More