Naples Chrysler Dodge Jeep Ram - Service Center

Great customer service. Great communication. They kept us updated throughout the whole process and did a good job. Great communication. They kept us updated throughout the whole process and did a good job. More

Our Nitro has a problem that is part of a recall. I left the car at 3 pm for an "inspection" that was supposed to be a "couple of hours". We needed it the next day for work. I was told that after it I left the car at 3 pm for an "inspection" that was supposed to be a "couple of hours". We needed it the next day for work. I was told that after it was inspected,they are going to have to order the part and then bring it back qnother day for replacement. I called them at the end of the day and nobody knew if it was checked already or not. And then when my wife showed up early next day to pick it up,apparently absolutely nothing was done. All this even though ww had an appointment set up a month before that! Very disappointing More

Lack of communication l, hung up the phone on me Awful, failure of communicate, Rude failure of communicate, Rude More

It had great service, very kind and was super quick to change my oil on my car change my oil on my car More

It has been a real challenge working through the warranty issues. Bill Eskridge had been very helpful issues. Bill Eskridge had been very helpful More

I took my 2018 jeep in because of electrical issues. It may have taken some time cause they had to order the parts … but they were great and my service advisor Laura was awesome! Thank you ! It may have taken some time cause they had to order the parts … but they were great and my service advisor Laura was awesome! Thank you ! More

The entire process during the visit was seamless. Great service and transparent communication about the service done on my car. Great service and transparent communication about the service done on my car. More

Everyone was awesome and made everything happen Thank you It was a pleasure working with the service department at this dealership It was a pleasure working with the service department at this dealership More

It took while to figure out the route cause but they got it fixed and we are happy it fixed and we are happy More

William did a great job handling the schedule for my repairs in a timely manner. Friendly and knowledgeable and explained everything that was being done repairs in a timely manner. Friendly and knowledgeable and explained everything that was being done More