Naples Chrysler Dodge Jeep Ram - Service Center

They had my car for 10 days to change a battery. Unacceptable and no loaner car unless you pay $40 a day for a rental car. Unacceptable and no loaner car unless you pay $40 a day for a rental car. More

Best team to deal with service department is awesome and fixed my vehicle fast and on the first try . Service manager and writer and forman all we’re amazing and so helpful fixed my vehicle fast and on the first try . Service manager and writer and forman all we’re amazing and so helpful More

I was very pleased with the 15000 mike service on my Wrangler. The staff is always professional and helpful Wrangler. The staff is always professional and helpful More

Service was slow but Brian was amazing to work with! He was very knowledgable and kept me informed. He was very knowledgable and kept me informed. More

Clean and spacious waiting area with assortment of drinks. Service writer was efficient and knowledgeable making the experience run smooth. drinks. Service writer was efficient and knowledgeable making the experience run smooth. More

Laura & Chris in the service department are good teammates. Glad to have worked with both during the last few weeks. teammates. Glad to have worked with both during the last few weeks. More

Brought in my car and it took over a month to get it back. When getting through to a service agent customer service was fine but too many times I called and texted and wouldnt get an answer. Not only fr back. When getting through to a service agent customer service was fine but too many times I called and texted and wouldnt get an answer. Not only from the service agent but even when calling the main #. Several times I was directed to voicemails. More

The Dodge TSB letter stated only 30 minutes needed to perform the work. Seven and a half hours later still no call to pick up the car so I showed up to get it. The service manager brought it right arou perform the work. Seven and a half hours later still no call to pick up the car so I showed up to get it. The service manager brought it right around with no explanation except that everything went fine. Not really sure what happened. More

Took 2 hours for an oil change and tire rotation. No update during the wait. Hoping this was an anomaly. No update during the wait. Hoping this was an anomaly. More

My oil change experience may have been the slowest of any in the history of me ever driving a car. in the history of me ever driving a car. More