Naples Chrysler Dodge Jeep Ram - Service Center

The service advisor was really good! I live in boca and made the appointment at this dodge dealership, as I was at my fiancé home. So I needed to take my car in instead of my sawgrass do I live in boca and made the appointment at this dodge dealership, as I was at my fiancé home. So I needed to take my car in instead of my sawgrass dodge dealership in tamarack Fl . But all was great there… More

My service team was top notch. The service team is what will keep your customers. The sales team was a huuuuge disappointment on several levels but totally loved the service team!! The service team is what will keep your customers. The sales team was a huuuuge disappointment on several levels but totally loved the service team!!! More

Everything is great but one thing that I would like to you guys to improve is to put some snacks near the coffee machine because I have friends that waits that Hyundai dealership is better because you hav you guys to improve is to put some snacks near the coffee machine because I have friends that waits that Hyundai dealership is better because you have snacks and a massage chair. And the rest is perfect More

I went in with an event that occurred while driving. They attended to me right away. Even though their techs were backed up for days (post hurricane) I received consistent follow up regarding timing. They attended to me right away. Even though their techs were backed up for days (post hurricane) I received consistent follow up regarding timing. Diagnostic video was received and explained. They were patient as I considered my options and then performed the work promptly after I made my decision. Laura Velasquez (service advisor) is as a dream! So helpful, patient, responsive and thorough. It was so nice to feel like my car was in good hands every step of the way! More

Service was great. Reception was polite and informative. The video of the auto review was very informative and appreciated. Reception was polite and informative. The video of the auto review was very informative and appreciated. More

On time appointment with great service. Nice coupons available for Std services. Friendly service advisors. Nice coupons available for Std services. Friendly service advisors. More

I had an appointment which I was told didn’t matter because they don’t use the system. I was 3rd to show at 7am only because the woman before me was curious about my appt and we were chatting. Waiting because they don’t use the system. I was 3rd to show at 7am only because the woman before me was curious about my appt and we were chatting. Waiting to be logged in took 20min and then she was told it would be 45 min so she didn’t take the shuttle. We didn’t get out of there until after 9:30am. That’s absolutely crazy. The staff was super nice and seemed eager to get us out of there sooner but there’s nothing express about this. Two hours is unreasonable with or without an appt and when quoted 45min/at the hour most. Hope that helps. Thanks More

John was very nice and help me out a lot. He is always responsible and called me back with updated information needed for my truck. He is a great employee . He is always responsible and called me back with updated information needed for my truck. He is a great employee . More

Jamie provided excellent service, car was serviced great and in a timely manner. I will tell my friends and in a timely manner. I will tell my friends More

Helpful and seems to have dealt with the issue so far, very professional and nice very professional and nice More