Naples Chrysler Dodge Jeep Ram - Service Center

Honest, reliable, knowledgeable dealership With Honest, reliable, knowledgeable dealership With excellent customer service. The sales department was great when I bought 2 vehicles in 1 month and D Honest, reliable, knowledgeable dealership With excellent customer service. The sales department was great when I bought 2 vehicles in 1 month and Doreen in service was a great ambassador for Naples Dodge More

I went in today for a repair on my tire. I have fedelity insurance which covers it for free. It took them over 2 hours to put a patch on my tire... I go to leave and get halfway down the road and notice my insurance which covers it for free. It took them over 2 hours to put a patch on my tire... I go to leave and get halfway down the road and notice my tire pressure is still low... I go back and I drive it around to service again and they go to put regular air in my tire as I explained it clearly shows on the valve stem it's nitrogen only... they were all laughing at me for asking for the correct air which they should have already known! They go to put the correct air in at this time and don't know how to turn the machine on and my tire went all the way flat, ''0" PSI!!! MIND you it's not jacked up off the floor so it's touching my rim on the ground. They finally had someone come over to help them turn the machine on for them....I went inside to explain how upset I was to the service MAnager and he too was laughing at me and totally LIED to my face and said we have to completely take all air out to refill it it that's how we do it. Bottom line I guess when you go there make sure you ask for a REAL mechanic, not the ones that are still training without the dealership logo shirts!!! I am very disappointed that after spending 37,000 on a car from them just a week prior that their customer service would be that poor and rude. More

The service department is exceptional. They are on time and the work is above standard. John Woodward is the best service consultant around. The sales department is equally as good. and the work is above standard. John Woodward is the best service consultant around. The sales department is equally as good. More

Brought car in for recall notice work and dealer completed the work very quickly and had my car back in a couple of hour. completed the work very quickly and had my car back in a couple of hour. More

Appointment at 8:00AM to check automatic doors. Waited five and a half hours!!! Unacceptable when two weeks before full check up was $800 plus five and a half hours!!! Unacceptable when two weeks before full check up was $800 plus More

Bought many Jeep vehicles from this dealership - never an issue with the quality of the product - service department is top notch - would recommend this dealership to anyone issue with the quality of the product - service department is top notch - would recommend this dealership to anyone More

Went above and beyond with repair and communication and getting it done in timely manner. getting it done in timely manner. More

Excellent, handle all questions in a very friendly manner. Enjoyed working with him now and in the future manner. Enjoyed working with him now and in the future More

I received the absolute best customer service when I brought my Jeep in for its first oil change. Doreen brings a highly professional excelkent customer service experience to the dealership! brought my Jeep in for its first oil change. Doreen brings a highly professional excelkent customer service experience to the dealership! More

Mike Sullivan always takes good care of me and my vehicle. He goes the extra mile to ensure I’m satisfied. Because of him I always return to Naples CJDR when I’m ready to buy a new vehicle. vehicle. He goes the extra mile to ensure I’m satisfied. Because of him I always return to Naples CJDR when I’m ready to buy a new vehicle. More