Naples Chrysler Dodge Jeep Ram - Service Center

Went in for oil change and A/C check. Found A/C was leaking on our 20 year old Sebring. A/C parts were ordered and was fixed as soon as parts arrived. Pleased with the repair and experienced excellent leaking on our 20 year old Sebring. A/C parts were ordered and was fixed as soon as parts arrived. Pleased with the repair and experienced excellent customer service with Laura in their service department! More

Outstanding service. Kept me informed throughout the service process. Everyone was concerned with my satisfaction. Didn’t try to up sell or provide service I didn’t need. service process. Everyone was concerned with my satisfaction. Didn’t try to up sell or provide service I didn’t need. More

John Woodward was a excellent. Knowledgeable, trustworthy, and communicative. He is a model for what service advisers should be and how to act. Looking forward to future interactions with him. trustworthy, and communicative. He is a model for what service advisers should be and how to act. Looking forward to future interactions with him. More

My daughter and I were treated with respect, professionalism and promptness. The attending person was excellent, and provided a clear explanation with recommendations of maintenance service. Tha professionalism and promptness. The attending person was excellent, and provided a clear explanation with recommendations of maintenance service. Thank you More

Fast friendly john was awesome to work with would like to work with john again. Service department seemed to run very smoothly. Very clean and organized work with john again. Service department seemed to run very smoothly. Very clean and organized More

our contact person Laura was very helpful very knowledgeable and very professional and spot on in the time frame she said it would take and made sure to speak to the tech working on the auto answ knowledgeable and very professional and spot on in the time frame she said it would take and made sure to speak to the tech working on the auto answered our question More

The staff is very Friendly. They don’t try to up sell on things that aren’t necessary. The quick service was quick, unlike other places I’ve been to in the past. things that aren’t necessary. The quick service was quick, unlike other places I’ve been to in the past. More

Still have not gotten the radio replaced. I’ve brought it in several times & each time they say it been ordered Very frustrated with how many times I’ve had to bring it in & get charged for the rental. I in several times & each time they say it been ordered Very frustrated with how many times I’ve had to bring it in & get charged for the rental. I purchased a new vehicle so I wouldn’t have to bring my vehicle in for repairs More

About three or for months ago my ram 1500 was towed in because the battery. Kept going dead. After a long business trip it was dead again at the airport. I wascable to get a hot shot and was OK. I than no because the battery. Kept going dead. After a long business trip it was dead again at the airport. I wascable to get a hot shot and was OK. I than noticed after turning off the ignition the fan was still running. After four days at the dealship the tech never check the ignition switch. I can simply jiggle the switch with the truck off and the heat and AC fan would start running. Poor poor service and still paid about $170 for nothing. More

Service department does not care about customers security. Mistakes and oversights that could have caused major accidents. No follow up responses. Overall poor customer experience. security. Mistakes and oversights that could have caused major accidents. No follow up responses. Overall poor customer experience. More