Naples Chrysler Dodge Jeep Ram - Service Center

John Woodward is the BEST. He welcomed me, immediately addressed my vehicle’s needs and courteously showed me to the waiting lounge area. As soon as my vehicle was ready John contacted me ... and the re addressed my vehicle’s needs and courteously showed me to the waiting lounge area. As soon as my vehicle was ready John contacted me ... and the rest is history More

My service person,Michael Sullivan is very professional, knowledgeable and helpful. Always give good advice and follows through. Customer serice associate” Schultz” I think, very friendly and helpful knowledgeable and helpful. Always give good advice and follows through. Customer serice associate” Schultz” I think, very friendly and helpful More

Terrible customer service skills. And that was just Terrible customer service skills. And that was just setting an appointment to service my car. I can’t imagine if it was for helping g out with an is Terrible customer service skills. And that was just setting an appointment to service my car. I can’t imagine if it was for helping g out with an issue. More

Handled repairs well and timely after figuring out recall problems. Dealership does need more service reps. To service customers. Communications were good once they knew what to do. problems. Dealership does need more service reps. To service customers. Communications were good once they knew what to do. More

I went in for a routine oil change. When leaving the parking lot I noticed my ac and heat wasn’t working the same. I called the next day and they said the would look at it. Said there was nothing wrong parking lot I noticed my ac and heat wasn’t working the same. I called the next day and they said the would look at it. Said there was nothing wrong with my ac and heat. When I drove into the lot for my service my ac was blowing harder than it was when I left, it is weaker. More

Very friendly when I pulled into customer service. Performed oil change, tire rotation, and full diagnostic in about an hour. New service advisor in training Angel had a great attitude and seemed to b Performed oil change, tire rotation, and full diagnostic in about an hour. New service advisor in training Angel had a great attitude and seemed to be focused on ensuring I was happy and comfortable. Watched him interact with the service manager who really looked to be a great teacher. All in, great experience and would definitely go back. More

Duane was fabulous in helping me as a new resident with an older seabring convertible.... he was professional, courteous and very prompt with getting back to me. And I love his little dog! Give this man a an older seabring convertible.... he was professional, courteous and very prompt with getting back to me. And I love his little dog! Give this man a raise!!! More

I was very happy with the service I received and especially satisfied with the explanation of the problem by Adam who was our contact person. I will return for future repairs. especially satisfied with the explanation of the problem by Adam who was our contact person. I will return for future repairs. More

I've worked with Mike a few times and he's a solid guy. An example of Mike going above and beyond is when I was out of state for a few months dealing with a death in the family and my car in Naples wouldn' An example of Mike going above and beyond is when I was out of state for a few months dealing with a death in the family and my car in Naples wouldn't start. Mike took care of the problem, however, I had no way to get my car back to my home. He arranged to have my car delivered to my home for me. No charge, It was a kind thing of him to do when I was dealing with a difficult situation. I've been back a few times after that and he has always provided amazing service. He's professional, patient and goes out of his way to help. If you need assistance, call Mike! More

I walked in the door and John greeted me right away and took care of everything that I needed and was out of there very promptly. took care of everything that I needed and was out of there very promptly. More