Naples Chrysler Dodge Jeep Ram - Service Center

Air filter & coolant were flagged for attention but not mentioned after vehicle was serviced? Asked specifically about coolant replacement last service & was told not needed for 6 months? mentioned after vehicle was serviced? Asked specifically about coolant replacement last service & was told not needed for 6 months? More

Jeep Compass repair I was very impressed with their dogged perseverance and methodical approach to repairing our compass. The solution was not the 95% reason for my car I was very impressed with their dogged perseverance and methodical approach to repairing our compass. The solution was not the 95% reason for my car not starting, but they repaired it quickly and very economically. More

Our service advisor “RUDY” was AWFUL. Dismissive, rude, short, arrogant, and lied to us. Thankfully the Service Manager Chris sat down with us and actually listened to our concern and took great care in t short, arrogant, and lied to us. Thankfully the Service Manager Chris sat down with us and actually listened to our concern and took great care in trying to solve the problem. Unfortunately it was 8 days after we dropped it off. More

email advertising Went in for an oil change that I had a emailed coupon for and I wanted the full synthetic oil. Would not give that to me for the price quoted on the c Went in for an oil change that I had a emailed coupon for and I wanted the full synthetic oil. Would not give that to me for the price quoted on the coupon. I will not bring my jeep in for routine oil changes ever again. More

jeep naples, especially john woodward, went out of their way to accomodate me when i brought my jeep wrangler in for its first service-they arranged for transportation for me for a few days, service was ver way to accomodate me when i brought my jeep wrangler in for its first service-they arranged for transportation for me for a few days, service was very good! More

Your service department made a bad start to our stay here in Naples a good one. Randy Rodreguez was pleasant to work with and the shuttle drivers were awesome - especially Jason. Hopefully the repair to o in Naples a good one. Randy Rodreguez was pleasant to work with and the shuttle drivers were awesome - especially Jason. Hopefully the repair to our AC will last for some time . Thank you Randy ! More

You sent me a coupon for an oil change but you would not do the work for the price listed, or use the synthetic that i wanted. do the work for the price listed, or use the synthetic that i wanted. More

GREAT SERVICE REP.... NOT SO SURE FROM THERE Made an appointment days in advance... Greeting on arrival was prompt. Service Rep was knowledgable and on point. Surprised to hear they couldn't even Made an appointment days in advance... Greeting on arrival was prompt. Service Rep was knowledgable and on point. Surprised to hear they couldn't even look at my car the same day although I'd made an appointment. an A/C issue under warranty and tires checked, one repaired. Was done the next day. Both visits the place was surprisingly quiet. Very little staff around. My rep (John Woodward) greeted me and we settled the invoice. When he left to retrieve vehicle, he asked if i wanted it washed... an automatic procedure with most dealerships to just do it without asking. A/C repair fixed, no issue. Curious that tires were checked, one repaired (screw removed/plugged) but all four tires had wildly different psi (36, 41, 38, 41)... seems tech would make use of a gauge...? More

Won’t quit till its fixed Fantastic service. Rolled in with my Jeep unannounced with interesting hood problem. Orlando, Reynaldo and Justin would not give up until the problem Fantastic service. Rolled in with my Jeep unannounced with interesting hood problem. Orlando, Reynaldo and Justin would not give up until the problem was fixed. These guys know their craft. Recommend without Hesitation! More

We had a leaking engine fluid reservoir and our engine temperature gauge was indicating a hot engine temperature.. Luckily we knew where the Chrysler Dealer is and had them check out the problem. John Tho temperature gauge was indicating a hot engine temperature.. Luckily we knew where the Chrysler Dealer is and had them check out the problem. John Thompson was particularly helpful in getting the part ordered and installed within a couple of days. Thank you, JT! More