Naples Chrysler Dodge Jeep Ram - Service Center

Excellent service and a fair price Pawel was great-very knowledgeable and professional. I had to leave my car for a few hours and they provided me a ride home (thank you!) The work was Pawel was great-very knowledgeable and professional. I had to leave my car for a few hours and they provided me a ride home (thank you!) The work was done quickly, and the price was less than the last time we had this type of work done-what a pleasant surprise! More

Eight hundred dollars for fluids and an air filter. Unreal. I came in looking for regular service on a RAM 1500 with 40k miles. No issues. Just needed an oil change and regular maintenance. List of work done: o I came in looking for regular service on a RAM 1500 with 40k miles. No issues. Just needed an oil change and regular maintenance. List of work done: oil change, rear end fluid change, alignment, tire rotation and air filter replacement. For some fluids and an air filter and a 2 hour turn around, I was expecting a small bill. The fluids and filter and the 60 minutes of labor came to a total of EIGHT HUNDRED dollars. Save your time and go some where you'll be treated with respect. More

Excellent service I took my vehicle in for its recommended oil change - from scheduling to completion was a breeze. Mr Pearl Bartnicki was very professional and a pleas I took my vehicle in for its recommended oil change - from scheduling to completion was a breeze. Mr Pearl Bartnicki was very professional and a pleasure to do business with. He explained clearly what is recommended and my car was finished much sooner than expected! More

Great service! Routine servicing. Everything went well--good experience. Pawel was courteous and helpful. Ran my keep through the car wash. Good overall experien Routine servicing. Everything went well--good experience. Pawel was courteous and helpful. Ran my keep through the car wash. Good overall experience. I would return. More

Seamless This was the first time I ever brought my car to this dealership and it was a great experience! The customer service was excellent. The dealership was This was the first time I ever brought my car to this dealership and it was a great experience! The customer service was excellent. The dealership was clean. The process was efficient and everyone was very kind and professional. I will definitely return and recommend to others! More

Oil change Great service. Very professional service representative. Very knowledgeable regarding what had to be done. Would recommend this dealer to everyone. As Great service. Very professional service representative. Very knowledgeable regarding what had to be done. Would recommend this dealer to everyone. As previously stated, I would recommend this dealership to everyone. More

Service Appointment I was very pleased with Pawel Bartnicki. We were serviced promptly and courteously. I also appreciated him taking the time to run my Jeep through the I was very pleased with Pawel Bartnicki. We were serviced promptly and courteously. I also appreciated him taking the time to run my Jeep through the car wash prior to delivery. More

Recent Service Experience Pawel was very efficient and professional. Communicated very well with us concerning our wait time and what to expect with the repair. We would reco Pawel was very efficient and professional. Communicated very well with us concerning our wait time and what to expect with the repair. We would recommend the Service Center. Thank you More

Great service The dealership was great. Pawel made it very easy for me to set up an appointment and also quickly gave me a quote. I am usually hesitant to use a dea The dealership was great. Pawel made it very easy for me to set up an appointment and also quickly gave me a quote. I am usually hesitant to use a dealership because I have had bad luck with dealerships in the past. Pawel was very profiessional and easy to work with. I was unable to pick up my vehicle before the service department closed so my fiancée had to pick up my Jeep. She had no issues at all. Thank you! More

Terrible Customer Service I have been a loyal Chrysler customer for over 25 years but most recently purchased a Cadillac because of the poor service from Naples Dodge. I still I have been a loyal Chrysler customer for over 25 years but most recently purchased a Cadillac because of the poor service from Naples Dodge. I still own a Dodge that needed recall repair and other extended warranty items (Chrysler policy) fixed. I didn't want to drive all the way to Fort Myers but next time I will. They have had the car for a week and when I went to pick it up today after receiving a call that the car was finished I found out that only one strut was replaced...no one replaces only one strut ever. So after another hour and 44 minutes I received a loaner and was told my car would be completed hopefully by Thursday. The service folks are very nice...everyone there is but there is a real problem...you can't believe anything they tell you. The stories change daily from it will take 5 days for the part to come in to oh we worked miracles and got it in today your car is ready - when it truly isn't. The topper is phone calls are not returned. New ownership or some local Chrysler competition is clearly needed here! More