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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.5
2,671 Reviews

2,671 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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March 07, 2025

The service center at Naples CDJM is a class act. I have always have had class A service. From Justin, to Orasio, Kelli and Laura, with whom I mostly interact, they are kind, patient and very helpful More

by sbmakhlouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds, Kelli Galanos and Laura Vasques
March 07, 2025

Had an issue with the truck and as always my service advisor Kelli got me in quickly. They addressed the issue and had the parts in 2 days. Best service experience I have had at a dealer. More

by jrussofmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Service advisor
March 07, 2025

The service was fine. Coolant reservoir was never filled so needed to do it myself. Everything else seems ok. Expensive repairs. More

by pdemve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
March 07, 2025

Carlos was an excellent advisor. He kept us informed with the work being done on the car. As well as the progress on the part coming in. Carlos made arrangements for a rental car. More

by smalldenise1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
March 07, 2025

Please write a response that is no less than 15 words for this review. Good More

by digirolamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
March 06, 2025

Quick response from the service manager, Brian Marshal . Very knowledgeable scheduled my service fix my tail light and ordered Mopar paint for me. Dealership is clean. The waiting room is very nice and the More

by DENISEBONDY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
March 06, 2025

The service was very good. I'm not a fan of leaving the car a day or more before. More

by bradbarb
Recommend Dealer
Yes
March 06, 2025

Natalia Evangelista is beyond helpful, extremely knowledgeable and gets immediate results. Naples CDJR is very fortunate to have her as an excellent employee. Thank you Natalia. More

by deitzsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Evangelista and Gabriel L
March 06, 2025

Brian was great! He is very knowledgeable and was able to explain the necessary repairs. More

by eric.bockmuller6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Brian
March 05, 2025

I am grateful the service I receive from Laura Valsquez and Tom Ashman. I think these stupid surveys used to punish employees or reward them are ridiculous. I do not have time for them but do it for them More

by BILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ashman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Valasquez
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