Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,559 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
Having taken my vehicle in for an oil change, I could not make an appointment but instead required to use the “expess” lane. Due to a severe lack of space this was an extremely chaotic experience. Although make an appointment but instead required to use the “expess” lane. Due to a severe lack of space this was an extremely chaotic experience. Although, Charles, the young man helping us, did his best, it seemed a long unorganized ordeal. Appeared that service is under staffed with only 3 people on the express side and nine on the formerly appointment side. On a good side, Charles did arrange for the tech to pair our new phones to the vehicle. I wanted to have the tires rotated but apparently this was not possible at express! More
This is the 3rd oil change at the dealership. I spend each winter in Bonita Springs. The drive-up service has always been excellent. Knowledgeable and polite staff. Carlos was our service I spend each winter in Bonita Springs. The drive-up service has always been excellent. Knowledgeable and polite staff. Carlos was our service rep. this time. He stated he was new to the position, however, he took very good care of us. Couldn't have asked for more. More
This dealership does what they need to keep their customers happy and coming back. Very people friendly. customers happy and coming back. Very people friendly. More
Brian Laura’s gary and Edmund got me through both services on Monday and the previous Monday They were all concerned professional,and helpful. Made my experience a 10 services on Monday and the previous Monday They were all concerned professional,and helpful. Made my experience a 10 More
Natalia, my service advisor, kept me informed frequently about everything. Unfortunately, my car needed a part that took weeks to acquire, but a rental was provided. She explained all the details of the rep about everything. Unfortunately, my car needed a part that took weeks to acquire, but a rental was provided. She explained all the details of the repair. I was also able to speak to the tech who worked on the car. The video provided when work was completed was very helpful in understanding what was done. More