Naples Chrysler Dodge Jeep Ram - Service Center

$500 to replace a headlight bulb that was supposed to be covered by the warranty. Told me labor, bumper has to come off. xx youtubed it and did it myself took me 20 minutes for both headlights and the airfi covered by the warranty. Told me labor, bumper has to come off. xx youtubed it and did it myself took me 20 minutes for both headlights and the airfilter!!! $54 for the top bulbs from auto zone!! More

Very accommodating fast and polite service. I was charged $50.00 for complementary car loaner and was told there would not be any charge Other than that it was a nice experience I was charged $50.00 for complementary car loaner and was told there would not be any charge Other than that it was a nice experience More

Kelli Galanos was great. Very helpful and delivered the car as promised. I highly recommend! Very helpful and delivered the car as promised. I highly recommend! More

Kelli Galanos was very very helpful with my 30K service on My Jeep Grand Cherokee. She was very pleasant & professional. Arranged for a ride when I needed it & kept me informed. Very satisfied with my on My Jeep Grand Cherokee. She was very pleasant & professional. Arranged for a ride when I needed it & kept me informed. Very satisfied with my service by Naples Jeep! More

Overall experience was good. Service was not good, No test drive on the vehicle. This is the second time this has happened. The first time was with a 4 Wheel alignment (bad test Service was not good, No test drive on the vehicle. This is the second time this has happened. The first time was with a 4 Wheel alignment (bad test equipment problem). This time was the downshift (into first gear) after having transmission fluid changed. On both times our service advisor (Kelli) did an outstanding job of coordinating the repairs. You need more service techs to support the amount of customers you have. More

Great service and great facilities . Service techs were informative and professional. Timely and provided great service Service techs were informative and professional. Timely and provided great service More

My service rep was very good. I didn’t like the auto attendant when making an appointment. I didn’t like the auto attendant when making an appointment. More

Kelly helped me with everything I needed in a very timely manner, even out of the office. She checked in with me on the daily to make sure everything was going well and is very reassuring that if anything we manner, even out of the office. She checked in with me on the daily to make sure everything was going well and is very reassuring that if anything were to happen or I needed help she’d always be there to help me! More

Went out of their way to finish early. Very kind. Thank you for taking good care of the Wagoner John. Very kind. Thank you for taking good care of the Wagoner John. More

Up front about nature of repair work and associated cost. Done in time frame promised. Done in time frame promised. More