Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,559 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
Durango took on water as a result of Hurricane Helene. Came to Dodge Naples to have them look at it and make sure the car was salvageable. Kelli and team went above and beyond and I now plan on taking m Came to Dodge Naples to have them look at it and make sure the car was salvageable. Kelli and team went above and beyond and I now plan on taking my Durango here going forward! More
Knowledgeable, personable, courteous and professional is how I would describe interacting with Wyatt Gates. I thank him for ensuring that my two vehicles are serviced properly and timely. how I would describe interacting with Wyatt Gates. I thank him for ensuring that my two vehicles are serviced properly and timely. More
Made all work and associated costs very clear. Identified potential problems with clear and detailed video information. Excellent service representative looked to make sure all my concerns were Identified potential problems with clear and detailed video information. Excellent service representative looked to make sure all my concerns were resolved. More
Went there because i wanted professional service from the dealer. They did diagnostic and multi point inspection, told me that I need electronic throttle replaced. I wanted second opinion and compare quotes dealer. They did diagnostic and multi point inspection, told me that I need electronic throttle replaced. I wanted second opinion and compare quotes so I took it to the different mechanic. There I found out that my lower ball joints were in terrible condition and front tires were worn badly because of that. I didn’t understand how did Jeep let me drive away and didn’t even mention anything about my tires/ball joints. I went to speak to the Jeep manager who simply said his mechanic overlooked it and he is sorry! We paid $ 178 for diagnostics which he refused to refund or do anything for us at all. Terrible customer service! More