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Naples INFINITI

Naples, FL

4.9
837 Reviews

5880 Naples Blvd

Naples, FL

34109

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837 Reviews of Naples INFINITI

February 09, 2023

Great experience as usual with the dealership. Modern clean facility with a strong attention to details and the customers interests. My 3rd purchase over a 10 year period. More

by r.mallette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Roland, John Lawson, Mike Lichtenthal, Todd Borden
Feb 10, 2023 -

Naples INFINITI responded

Thank you for your loyalty and for your feedback!. We try our hardest to to give our customers a world class experience every time they visit our facility. Enjoy your new wheels!

January 24, 2023

The dealership is very clean, and modern. The advisors respond to calls promptly and appointments are available quickly. The repairs have always been done correctly and the car is returned cl More

by toport1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Jan 24, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to Naples Infiniti for your vehicle service needs. We try our hardest to get our customers in for service as quickly as possible.

January 20, 2023

On time always and very nice people. I live in Miami but go here for my service and it’s worth it. More

by Valie61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan in service dept.
Jan 20, 2023 -

Naples INFINITI responded

Thank you! What a great testimony that you travel across the state for your service needs. Enjoy the weekend!

January 16, 2023

We are from out of state. We found the car we wanted on the internet. Naples Infiniti did everything they could to make the purchase as easy as possible. They communicated wi More

by scosch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Barger
Jan 17, 2023 -

Naples INFINITI responded

Thank you for your review and for your purchase! Gabe is a great communicator as well as being very customer focused and professional. Enjoy your new wheels!

Jan 17, 2023 -

scosch responded

Yes Gabe is all of those things. We had a great experience with Naples Infiniti!

January 12, 2023

Infiniti's have been our cars of choice for many years starting in Novi Michigan. We are here in Florida buying a new QX55 from Justin. He was able to provide a new car off the lot. He did a great job of More

by Bruceab51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin- sales
Jan 13, 2023 -

Naples INFINITI responded

Thank you for your loyalty to Infiniti and for your purchase! Justin is very knowledgeable and very customer focused. He tries his hardest to deliver both the car and the experience to his customers. Enjoy your new QX55!

November 20, 2022

G was great. His supervisor was too. Voluntarily fixed some cosmetic damage at no charge. I’d do business with them again and I really like the Q50 I bought. More

by rogroejr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerosky “G” Sainvil
Nov 20, 2022 -

Naples INFINITI responded

Thank you for your purchase and your feedback! Gerosky is great and we are very happy that he is on our team! Enjoy your Q50!

November 07, 2022

Infinity is the way to go you guys are amazing I love my car so much thanks More

by jjocelyne019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
Nov 07, 2022 -

Naples INFINITI responded

Thank you for your review and for your purchase! We try our hardest to make the process as seamless as possible. Enjoy your new Infiniti!

November 03, 2022

Just bought my QX60 from Jonathan Hildago…. terrific experience from start to finish to followup. I’ve bought dozens of cars and I’ve never felt more positive about a transaction than this one� More

by gb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Reeder, Jonathan Hidalgo
Nov 03, 2022 -

Naples INFINITI responded

Thank you for your review and for your purchase! Jonathan is a true professional and he knows how to deliver both the car and the experience to his customers. Enjoy your new wheels!

September 22, 2022

awful experience on more than 1 occasion! ! Service manager Mike is rude.... service dep unorganized.... " Ill have your service advisor call you right back " several days in a row, come to f More

by rwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lichtenthal
Sep 23, 2022 -

Naples INFINITI responded

We are very sorry to hear about your experience. Certainly this is not the level of customer service that anyone should experience.. You can expect a call from our Director of Fixed Operation, Skip Roth to hear more about what happened. If you would like to reach him, you certainly can at sroth@naplesinfiniti.com. Again, our sincerest apologies.

August 18, 2022

Our experience began with Anthony Latino keeping us posted when the car we were interested was available. He always let us know when a car came in whether it was the exact one we wanted or not but wan More

by layddi22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Barger, Anthony Latino
Aug 18, 2022 -

Naples INFINITI responded

Thank you for your feedback. Anthony and Gabe are awesome and we fully agree with you that we are fortunate to have them on the Naples Infiniti team. We are so happy that you found the perfect QX60. We hope that you have many years and many miles of enjoyment in your new Infiniti!

Aug 18, 2022 -

layddi22 responded

You are very welcome!

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