Back

Napleton's Aston Martin Downers Grove

Downers Grove, IL

4.8
840 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Common courtesy is the simple philosophy of treating the customer the way we'd want to be treated," said Bill Napleton of his family's success in the car business. "This is something that my grandfather, Ed, and my father, Fran, had instilled into my brothers and I as we grew up working in our family's business. My Grandpa Ed knew that if you treat people right, offer them more for their money and give them great service, they'd come back. And you know what? Eighty years later, he was right. Today the Napleton Family operates more than 50 dealerships in four states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business.
Contact Dealership

217 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 840 reviews

June 04, 2025

Working with Maragaret was a delight as she made the entire process so easy & smooth! I would recommend not only her but this dealership for any vehicle needs! More

by LABUZINEH
Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Napleton's Aston Martin Downers Grove responded

Hello, we're happy you found our staff Maragaret to be so supportive during your experience here at Napleton's Aston Martin of Downers Grove. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2025

Had the pleasure of buying a used 20224 BMW X4. M40i from Naplleton’s Aston Martin of Downers Grover. Had been searching for several months now. Sometimes buying a car can be stressful, specially More

by krdrake99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 02, 2025 -

Napleton's Aston Martin Downers Grove responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

First time ever purchasing a vehicle completely online, site unseen. Margaret was my sales person and guided me every step of the way. Way easier than going to a dealership for hours. Top notch dealership! More

by csharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Napleton's Aston Martin Downers Grove responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

May 11, 2025

Napleton’s Aston Martin Dealership is a company worth your business if you are looking for a new or used vehicle. They have quality people with your interest at heart from top down. I must however, singl More

by BJS, Hudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Palczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Mike Hackett
May 14, 2025 -

Napleton's Aston Martin Downers Grove responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Super easy to work with, transparent, and respectful of one's time. We were able to agree on a price before we made the 3 hr trip and have the vehicle ready for us to test drive. Kudos to Margaret and Bran More

by Sean E.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
May 12, 2025 -

Napleton's Aston Martin Downers Grove responded

Hi Sean, thank you so much for your feedback! Margaret and Brandon will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

From the moment I walked in Margaret introduced herself with a warm hug and assured me and my family would go home with a new car. I was able to take home the car I actually wanted with fair pricing. Along More

by Christia Asencio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex!
Apr 05, 2025 -

Napleton's Aston Martin Downers Grove responded

Hello Christia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2025

Exceptional service at Napleton’s Aston Martin! Margaret went above and beyond to make the car-buying process seamless and enjoyable. She was knowledgeable, patient, and never pushy, making us feel More

by Mvillareal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Napleton's Aston Martin Downers Grove responded

Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

March 08, 2025

Excellent service. Margaret was very responsive and knowledgeable. Financing was effortless and quick. They definitely understand their customers More

by hgallardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
Mar 11, 2025 -

Napleton's Aston Martin Downers Grove responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2025

I had a great experience purchasing a car. This is my second time buying from napleton Aston Martin and it’s always a smooth experience! More

by Blitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Napleton's Aston Martin Downers Grove responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2025

our Review • 15 Word Minimum Wonderful to work with! Purchased a car from Taylor in August and she was incredioly knowledgeable with the Maserati brand. She continues to check in and referred her to a f More

by S.Jacobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Napleton's Aston Martin Downers Grove responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...