
Napleton AutoWerks of Loves Park
Loves Park, IL
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Always have a great experience with Mike Massaro! I've purchased two vehicles from Mike, one for my wife and one for my daughter. It's always a great experience. Mike is willing to work to help you fi I've purchased two vehicles from Mike, one for my wife and one for my daughter. It's always a great experience. Mike is willing to work to help you find what you want/need, he's willing to be flexible with what you can do financially and he will always go the extra mile. If you're looking for someone to work with you to fit your needs and not someone to 'sell' you, Mike is your man! More
I just came to look and drove away with a great deal! Michael Massaro was an excellent salesman. He went above and beyond what was expected of him. I am incredibly happy with my new car! Thank you, Micha Michael Massaro was an excellent salesman. He went above and beyond what was expected of him. I am incredibly happy with my new car! Thank you, Michael! More
Very pleased with time spent with us to determine what we liked and needed. They were helpful through entire sales process. Highly recommend Napleton’s Honda in Loves Park! liked and needed. They were helpful through entire sales process. Highly recommend Napleton’s Honda in Loves Park! More
Great Experience Alex was very personable and great to work with. He answered all of our questions and really worked with us to get to the price we wanted for the car. Alex was very personable and great to work with. He answered all of our questions and really worked with us to get to the price we wanted for the car. I was very happy to support a local dealer. More
Overall well received and found everyone helpful. Did not feel rushed or pushed into something I was not comfortable. Mr. Massaro was knowledgeable and provided great customer service. feel rushed or pushed into something I was not comfortable. Mr. Massaro was knowledgeable and provided great customer service. More
Alex was excellent he told us everything and tried to teach us what we needed to know about the car and it’s many accessories. We may be stopping in to check out other things he was a great help. We alre teach us what we needed to know about the car and it’s many accessories. We may be stopping in to check out other things he was a great help. We already got the appointment to put side moldings put on and the coating. Happy with everything. Alex gets a 10 More
Gave me a great finance plan, great salesman Mike is. Had a great experience in buying my first ever new car! Mike was very friend to my family and I, he gave me great options for my situation. Greats salesm a great experience in buying my first ever new car! Mike was very friend to my family and I, he gave me great options for my situation. Greats salesman he is!! More
Knowledgeable and accommodating staff! Always a smooth and painless transaction. This was the 6th vehicle we have leased here. We will continue to business with them! and painless transaction. This was the 6th vehicle we have leased here. We will continue to business with them! More
New 2020 Honda is very nice. Returned the old lease, got into a new one. Very easy process. The specifications of the car were gone over well with me. Left the dealer with no extra questions or concerns bec into a new one. Very easy process. The specifications of the car were gone over well with me. Left the dealer with no extra questions or concerns because they were all answered/addressed before leaving the building. They were very busy and it was still a priority of the sales department and the finance department to be very nice and polite through the whole process. Very thankful for great service as usual. More