Napleton AutoWerks of Loves Park

HIGHLY RECOMMEND! I just leased my second Honda from Napleton AutoWerks. My lease was due to expire in January so I stopped in to see what my options were for a new le I just leased my second Honda from Napleton AutoWerks. My lease was due to expire in January so I stopped in to see what my options were for a new lease. I was ready to lease another FIT due to my budget constraints, but Mike Massaro was able to get me the car of my dreams. I just love my new Honda CRV. It has so many wonderful safety features plus lots of extras. Mike was very helpful and make the entire experience just plain fun (if you can believe it). I'm so glad to have this new vehicle before my holiday travels. I'm going to feel safer on the highway and so much more comfortable. Many thanks! Rhonda Madison More

I just purchased a 2019 CRV EX-L on October 25, 2019. I was very happy with my salesman Mike Massaro. He was extremely knowledgeable and very friendly and made my purchase extremely easy. I would highly r was very happy with my salesman Mike Massaro. He was extremely knowledgeable and very friendly and made my purchase extremely easy. I would highly recommend going to Napleton Honda in Loves Park and ask for Mike Massaro. You won’t regret it. I give him a 6 out of 5 star rating. I would definitely come back and purchase another vehicle in the future. Thank you for a great buying experience! Deanna Randels More

Great Experience! Alex Maldonado was very helpful and patient as we picked out my new 2019 Honda Civic! Chris, the Sales Manager, was willing to work with us to make th Alex Maldonado was very helpful and patient as we picked out my new 2019 Honda Civic! Chris, the Sales Manager, was willing to work with us to make the payment fit our budget and the whole team made us feel comfortable while we spent all Saturday with them! Highly recommend!! More

I love buying my Honda’s from Mike Massaro. He is so passionate about his job. His knowledge is incredible. I would highly recommend him! passionate about his job. His knowledge is incredible. I would highly recommend him! More

Sale review They know what they're talking about but they're good salesmen. Go in only after you've done your homework on what you want Great customer service a They know what they're talking about but they're good salesmen. Go in only after you've done your homework on what you want Great customer service and good atmosphere More

BEWARE NAPLETON JAGUAR!!!!! Dishonest people in service department!! We brought our car in for passenger side air bag recall and when car was picked up- there was a HUGE RIP in l Dishonest people in service department!! We brought our car in for passenger side air bag recall and when car was picked up- there was a HUGE RIP in leather on passenger seat!!! Service department claimed it was there when we brought it in!!! Placed a hat from back seat even over rip to try and hide after service!! Wouldn’t show us video that they claim shows the rip was there!! Also left greasy fingerprints all over passenger seat too!! Dishonest employees and shameful GM that wouldn’t make an innocent mistake RIGHT!! So obvious that someone sat in seat with a tool....which they claimed there were no tools in car ???!! How do you remove an air bag- with your fingers?? SHAME ON JAGUAR!!! More

Car I wanted and bought it Luke Mitchell is who I’m going to everytime to buy a vehicle . Guys on point . Honest and understanding and willing to make a good deal to keep a fore Luke Mitchell is who I’m going to everytime to buy a vehicle . Guys on point . Honest and understanding and willing to make a good deal to keep a forever buyer More

Knowledgeable and friendly 5 star rating from me!! Thank you Mike M for being so patient and helping me through the process. I love my Honda Civic. You and all the staff were ki 5 star rating from me!! Thank you Mike M for being so patient and helping me through the process. I love my Honda Civic. You and all the staff were kind. You made a typically stressful situation for me easy. I will be back and I'm sure to refer my friends to you. It was worth the drive from Yorkville. See you when I'm in town visiting family. Natalie Brun More

Great place, would definitely revisit! Alex helped my husband and I pick out our new certified preowned CRV. He was a pleasure to work with and would definitely like to see him again when i Alex helped my husband and I pick out our new certified preowned CRV. He was a pleasure to work with and would definitely like to see him again when if we need to buy a second vehicle. More

Excellence is the measure at Napleton! We had a great experience at Napleton! They were very helpful with finding the car that we wanted and customizing just the way we wanted it. They wer We had a great experience at Napleton! They were very helpful with finding the car that we wanted and customizing just the way we wanted it. They were.very reasonable during negotiations and gave us a fair deal. The customer service during the delivery process was exceptional!! More