Napleton AutoWerks of Loves Park

Purchasing my Honda Accord I purchased a 2006 Honda Accord from Luis and he went above and beyond to help me make this purchase a reality. I told him what I wanted and he found I purchased a 2006 Honda Accord from Luis and he went above and beyond to help me make this purchase a reality. I told him what I wanted and he found it for me and what a great car it has been since I purchased it. The special quality about Luis is his name is on the line each and every time he recommends a car, and you better believe before recommending a car to his customer he goes over that car with a fine tooth and comb, making sure it is of high quality. Point blank, if it is crap, he won’t recommend that car to a customer and keep looking for them. More

It Works for Me Mike Massaro worked personably and patiently with us on our 2019 CR-V purchase. He had answers to all our questions. We appreciated the individual s Mike Massaro worked personably and patiently with us on our 2019 CR-V purchase. He had answers to all our questions. We appreciated the individual service. Now we are off to tour! More

Great! Luke Mitchell was outstanding. I told him exactly want I wanted and he delivered right away. He is a customer first salesman! I look forward to workin Luke Mitchell was outstanding. I told him exactly want I wanted and he delivered right away. He is a customer first salesman! I look forward to working with him in the future and referring my friends and family to Napleton Autowerks of Loves Park. More

Excellent purchase experience at Napleton's Honda Outstanding experience at Napleton's Honda. My experience in purchasing a vehicle with Mike Massaro was excellent. Mike went out of his way to provide Outstanding experience at Napleton's Honda. My experience in purchasing a vehicle with Mike Massaro was excellent. Mike went out of his way to provide for a great experience including information on vehicle options. Mike knows Honda and makes every effort to provide the best information to assist in making the right decision. Mike was very respectful of my concerns in purchasing a vehicle and did not pressure me in making a decision ( a real plus). The process of purchasing my Honda could not have been more positive. I highly recommend going to Napleton's and working with Mike Massaro. I am a returning customer to Napleton's because of my positive experiences with the dealership and Mike Massaro. More

Best Experience! I never knew buying a car could be so seamless and exciting! Prior to Napleton AutoWerks I hated the idea of buying/leasing a car. I would put it off I never knew buying a car could be so seamless and exciting! Prior to Napleton AutoWerks I hated the idea of buying/leasing a car. I would put it off as long as I could. Not anymore! Rob Hamilton heard my request and BAM! Everything I wanted and things I didn't know I wanted or needed just came into fruition. I never stressed about anything because I just knew I was in good hands, and I was! And Mike Massaro helped make my experience awesome with his genuine enthusiasm for the process. I felt like he was more excited than I was to get a new car! I will never use anyone else and I will tell everyone I know about these guys. And I even traveled down from Wisconsin to get my car here because of my Illinois acquaintances who raved about them.THANK YOU!!! More

Above and beyond I had a bad experience with my previous sales rep Matt and was going threw issues due to that experience. I was very hesitant upon arrival and met Luk I had a bad experience with my previous sales rep Matt and was going threw issues due to that experience. I was very hesitant upon arrival and met Luke Mitchell, my new sales rep and was immediately reassured that this time would be different. Of course I was skeptical but, gave Luke the benefit of the doubt and let me tell you it was the best decision I made!! Luke listened to me and my frustrations and made sure that my new experience was utterly amazing. He went above and beyond and made sure that I was taken care of every step of the way. I can’t thank you enough for the above and beyond customer service that I received. This Honda Odyssey has been a blessing to my family. To be honest, I will continue to do business with Luke and send any friends and family his way! More

Excellent and timely service In every instance I’ve been there service has been quick and within the expected time. The new facility is impressive. A nice selection of J/LR on han In every instance I’ve been there service has been quick and within the expected time. The new facility is impressive. A nice selection of J/LR on hand. More

Smooth As Can Be I had the opportunity to work with Justin Reid and he helped my with buying a used car. Everything went smoothly and we were able to reach an agreemen I had the opportunity to work with Justin Reid and he helped my with buying a used car. Everything went smoothly and we were able to reach an agreement. Would definitely recommend Napleton to anybody who asks. More

Highly Recommend! Alex made the car buying experience very easy. He pays attention to the customer's needs. I appreciated his no-pressure style, and I will recommend h Alex made the car buying experience very easy. He pays attention to the customer's needs. I appreciated his no-pressure style, and I will recommend him to friends and family. More

Great Experience! I came in not knowing exactly what I was looking for and Luis was able to sit me down and help me figure out what was best for my family and my budget I came in not knowing exactly what I was looking for and Luis was able to sit me down and help me figure out what was best for my family and my budget. Everyone at Napleton was friendly and knowledgeable. I highly recommend the dealership and especially Luis. He knows his merchandise and listens to your needs. I will be back for our next vehicle. Great Experience! More