
Napleton AutoWerks of Loves Park
Loves Park, IL
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Excellent customer service Very honest and straightforward about the entire process. I worked with Gary, Luke, Rob, and Larry. Would definitely work with any of them again i Very honest and straightforward about the entire process. I worked with Gary, Luke, Rob, and Larry. Would definitely work with any of them again in the future. More
Great Experience! Alex did a great job helping me pick out my new 2019 Honda Accord sport. Overall very happy with my experience at Napletons. Thank you Alex. Alex did a great job helping me pick out my new 2019 Honda Accord sport. Overall very happy with my experience at Napletons. Thank you Alex. More
Great experience Luis Pena is the best! He is very accommodating for any needs in the automotive industry. Very professional. He the the guy you want to have as a car Luis Pena is the best! He is very accommodating for any needs in the automotive industry. Very professional. He the the guy you want to have as a car friend! More
Great team service They went out of there way to find the car I wanted. Stay late and kept me in constant contact until it arrived. They did what they needed to do to wo They went out of there way to find the car I wanted. Stay late and kept me in constant contact until it arrived. They did what they needed to do to work around my schedule More

Best experience I had at a dealership! I had a great experience buying at Napletons. Luke was very helpful and descriptive when explaining all the details about my car. He went out of his w I had a great experience buying at Napletons. Luke was very helpful and descriptive when explaining all the details about my car. He went out of his way to find some answers I needed and was very patient with me. Everything was ready on the day/time as we planned. I highly recommend this dealership and I will be going back. Thank you Luke for all your help! More
New 2019 Honda Pilot EX-L Purchase My wife and I enjoyed working with Michael Massaro during our new car search process and eventual purchase. Michael impressed us with his patience, e My wife and I enjoyed working with Michael Massaro during our new car search process and eventual purchase. Michael impressed us with his patience, efficiency, and product and features knowledge. He also has a great sense of humor ! More
The Ray's New CR-v Best experience my wife and I have ever had at a dealership , from the phone conversation to going to Napletons was great. Robert Hamilton New CR-v Best experience my wife and I have ever had at a dealership , from the phone conversation to going to Napletons was great. Robert Hamilton and John Palumbo couldn't have treated us better and there was absolutely NO pressure from anyone. From the showroom to the service area was all very impressive and the employees were friendly. Will definitely be going back again for other vehicle purchases. Thank you Napleton for a better new car experience ! More
New CRV Great experience buying my new Honda. Mike Massaro was wonderful to work with and was very patient teaching me how to use all the new features. Mike Great experience buying my new Honda. Mike Massaro was wonderful to work with and was very patient teaching me how to use all the new features. Mike got the vehicle I wanted and everything was ready on the date and time requested. He made buying my car a fun experience. More
We were happy with our experience. we first met John Palumbo 3 years ago, when we leased our first Honda CRV. We both immediately liked him, and the way he treated us. We knew that we we first met John Palumbo 3 years ago, when we leased our first Honda CRV. We both immediately liked him, and the way he treated us. We knew that we wanted to deal with him again this time. He is very knowledgeable and efficient. I have in the past not really liked car sales people. John is not pushy, does not try to hurry you into a decision and has a great sense of humor to boot. I only hope that in 3 years when we are ready to lease again that we can deal with John.. He is the best. Rob was also helpful, in giving us a good deal and meeting the price that we let him know we could afford. This made our experience a good and relaxing time and not a stressful time. So thanks to John and Rob for your help. p.s. I left me phone charger in our old vehicle by mistake and John called and e mailed me to let me know that he had it and would keep it for me until we drove to Rockford again from Freeport, More
New Honda Came in knowing what I wanted, and Alex helped me get a good deal. He worked with me to get the color and options that I wanted to get and was patient Came in knowing what I wanted, and Alex helped me get a good deal. He worked with me to get the color and options that I wanted to get and was patient when I needed time to think. More