Napleton AutoWerks of Loves Park

Great experience, very helpful staff! When I walked in yesterday I was worried about how it was going to go. I had leased my car for 3 years and was unsure of the process after the lease w When I walked in yesterday I was worried about how it was going to go. I had leased my car for 3 years and was unsure of the process after the lease was over. Luke made it really easy to keep me in the car I wanted with all the great maintenance packages I had before. Luke was helpful and very friendly! Thank you! More

Thanks for the Audi! Asim helped me at Napleton and I will be back again. The entire process was great beginning to end and I absolutely love my Audi. Look forward to my n Asim helped me at Napleton and I will be back again. The entire process was great beginning to end and I absolutely love my Audi. Look forward to my next one with them. More

Awesome Experience! Luis was an awesome salesperson to work with. Very knowledgable, helpful and was absolutely the nicest salesperson I have ever worked with. Will defi Luis was an awesome salesperson to work with. Very knowledgable, helpful and was absolutely the nicest salesperson I have ever worked with. Will definitely be recommending him to family and friends. More

exceptional customer service Was traveling thru the area when our van encountered a gremlin (check engine light) and Tammy went above and beyond to help us get safely back on the Was traveling thru the area when our van encountered a gremlin (check engine light) and Tammy went above and beyond to help us get safely back on the road and to our destination. Many Thanks! More

Amazing buying experience with Charlie Kall Charlie Kall was awesome to deal with through out this buying experience. He helped me find the perfect car along with a great deal. 5 stars for this Charlie Kall was awesome to deal with through out this buying experience. He helped me find the perfect car along with a great deal. 5 stars for this man!!! More

Awesome buying experience, 5 star, with Mike Massaro. Mike was not pressuring at all, great car salesman and gentleman. He was very accommodating and patient with this very particular shopper. I would def Mike was not pressuring at all, great car salesman and gentleman. He was very accommodating and patient with this very particular shopper. I would definitely shop at Napleton Honda again, as long as I can work with Mike and Jim Schaffer in finance. Great experience overall with the purchase of a 2019 Honda Passport Touring model. More

Great car buying experience Luke was the most low pressure car salesman we have ever worked with! He was extremely helpful and very accommodating to our family needs. We will def Luke was the most low pressure car salesman we have ever worked with! He was extremely helpful and very accommodating to our family needs. We will definitely be back when we are in need of another vehicle. The whole team at Napleton’s was great to work with! More

Very fun experience with Mike Massaro. Hello Mike, Yes, I do wish to respond to your email here to me. I must say, I so believe that your level of knowledge and well attention to detail Hello Mike, Yes, I do wish to respond to your email here to me. I must say, I so believe that your level of knowledge and well attention to detail was impeccable! As you know, I made my initial call into your dealership to express an interest in purchasing my next car. I had shared with you what I was currently driving and you had suggested that I might really enjoy driving the CR-V that may most match what I had been driving (my 2004 Honda Element). After our phone conversation I went onto your website and did some research with your inventory. I came in later that evening to check out the cars first hand. Upon meeting you I was much impressed with your call to action in a detailed way to keep my interest and make me well aware of many of the specifics of the car of my liking. Later that evening I did go back online to check other dealers of similar cars and saw that my options were at least at this time, limited for what I was seeking which helped in my mind to believe that my efforts and concerns had well been addressed and to move forward with my purchase. Mike, not only was I very pleased with the car available to me but your interaction with me sat very well with me and made the buying experience one of the best in all of my car purchases thus far! I really felt great about this transaction and Napleton's is very lucky to have a man of your caliber and demeanor on their staff! A very heartfelt thank you! Chuck Detlof More

Very pleased Had an amazing shopping experience here. The two salesmen I dealt with were professional and funny. I got a great deal on a used car. Highly recommend Had an amazing shopping experience here. The two salesmen I dealt with were professional and funny. I got a great deal on a used car. Highly recommend these 2. More

Good people This is the 4th car from Napletons. Luke helped me into a 2019 pilot and we love it. Very easy to work with and very good friend. We will keep coming This is the 4th car from Napletons. Luke helped me into a 2019 pilot and we love it. Very easy to work with and very good friend. We will keep coming back to Luke for more cars! They are good people at that dealership. Thank you. More