Napleton AutoWerks of Loves Park

Happy Customer with a New Car I am extremely satisfied with my new Honda Fit from Napleton. When I first visited, I was not planning to purchase a new car. I was just looking aroun I am extremely satisfied with my new Honda Fit from Napleton. When I first visited, I was not planning to purchase a new car. I was just looking around. After meeting Luke, he helped me find the perfect vehicle to meet my needs. I knew that if I was going to purchase a new vehicle, I wanted to do it here. Luke was a great help every step of the way. He was always available to answer any questions I had at any time via text. He was also very knowledgeable about the vehicle and showed with great detail the features of the vehicle. After deciding I knew I wanted a new blue Honda Fit, Luke quickly got one to the dealership for me. I highly recommend anyone looking for a vehicle to visit Napleton in Loves Park and work with Luke. You will not be disappointed. More

Bells and Whistles My first CRV was purchased the second year they were made. About every four years, I have traded up. In 2017 the changes were no longer minimal. My My first CRV was purchased the second year they were made. About every four years, I have traded up. In 2017 the changes were no longer minimal. My needs began to change also. I began to miss the trunk opener/closer.. I wanted the passenger seat to offer auto adjustments. A remote starter worked beautifully for my children and their children.....I began to want that also. I have always liked to GPS and navigation, so that was a necessity. My list of Bells and Whistles was growing. Research was my next step along with an auto show. I soon knew that the Honda CRV Touring was my answer and about what the price for a new car and trade in should be. I was given the name of a terrific salesperson and in a matter of three hours at Napleton Honda I had been treated with great respect, negotiated a buying/trading price and drove my new car home. This is, I believe, the fifth car I have purchased as a single woman. Not all experiences have been as rewarding. I would highly recommend both the car and the service. More

Audi Purchase I purchased an Audi Q7 through Luis Peña at Napleton Autowerks. Much of the negotiation and logistics for the purchase were worked out via telephone a I purchased an Audi Q7 through Luis Peña at Napleton Autowerks. Much of the negotiation and logistics for the purchase were worked out via telephone and email as I live in another state. He was able to arrange a great deal for purchase of the Audi as well as a generous trade-in offer for my used vehicle. At the time of purchase, there was a detail regarding tire and wheel specifications which was a surprise to me and required modification. He was able to accommodate necessary changes in order to complete the purchase despite the fact that this took a lot of work by him, his manager, and the service staff on short notice. I am very happy with the vehicle and with the accommodations. The service that was provided at the dealership was excellent. The rewarding purchase experience was clearly worth the extra distance traveling Napleton Autowerks. More

Best place for car purchasing! Always a class act, Sales team is the most friendly, knowledgeable, and helpful to make every car purchasing as easy as possible. Have bought over 15 Always a class act, Sales team is the most friendly, knowledgeable, and helpful to make every car purchasing as easy as possible. Have bought over 15 cars for this place and positive buying experience every Tom! More

Very Professional and to the point service Mike Massaro was my dealer and he was a pleasure to work with. His good knowledge on the specs and trims made it easier to decide between choices and Mike Massaro was my dealer and he was a pleasure to work with. His good knowledge on the specs and trims made it easier to decide between choices and pick the one that suited my needs. He was thoroughly professional and works in customer's best interest. I would definitely recommend doing business with him and Napleton Auto to my friends and colleagues. More

Amazing Car salesman was very helpful with everything, he was a very pleasant man to work with. He work so hard and amazing to get my expectations I want. I w Car salesman was very helpful with everything, he was a very pleasant man to work with. He work so hard and amazing to get my expectations I want. I would buy another car from here and from him too. Thank you so much. More

Great experience! Alex was great to work with. He answered all of our questions and wasn’t pushy. I test drove 4 cars that day and he was the only salesman who didn’t Alex was great to work with. He answered all of our questions and wasn’t pushy. I test drove 4 cars that day and he was the only salesman who didn’t bash the other cars I drove. Once I had chosen a car he worked hard to move things along as quickly as possible. More

Honda experience Mike was very patient and friendly. he took the time to help my mom learn about her new car and did whatever he could to get the car she wanted in the Mike was very patient and friendly. he took the time to help my mom learn about her new car and did whatever he could to get the car she wanted in the time frame we wanted it in. More

Great Service The entire service team at Napleton Honda is amazing. Tammy, gary and russ are always a great team to work with. Will return for service here and reco The entire service team at Napleton Honda is amazing. Tammy, gary and russ are always a great team to work with. Will return for service here and recommend to friends and family! More

Wonderful Audi Location Bought my new Audi here and the entire staff was great to deal with. After driving an older model we agreed we wanted a 2019 and they went above and b Bought my new Audi here and the entire staff was great to deal with. After driving an older model we agreed we wanted a 2019 and they went above and beyond to find it and bring it in for me. Will be back for our next one for sure. More