Napleton AutoWerks of Loves Park

Mike Massaro is excellent! Mike Massaro was my salesman for my 2019 CR-V Lease. I have leased 4 CR-Vs with Napleton and Mike has helped me with 3 of those. He is extremely kno Mike Massaro was my salesman for my 2019 CR-V Lease. I have leased 4 CR-Vs with Napleton and Mike has helped me with 3 of those. He is extremely knowledgeable and easy to work with. Mike wants to make sure that you know all about the car and it's features. He truly wants you to be happy with your decision. Napleton Honda has treated me as a valued customer every time that I've been there even if it is only to get air in the tires. More

World Class Customer Service. Thank you Matt Harkey and Chris Lock for once again delivering a world class customer experience. Jean and I greatly appreciate the entire staff that Thank you Matt Harkey and Chris Lock for once again delivering a world class customer experience. Jean and I greatly appreciate the entire staff that came out to congratulate us on our new Honda Accord Touring. If you are in the market for a new or used car you need to go see these guys. Oh and ask for Matt Harkey or Chris Lick. Thanks Scott & Jean McKeever More

Great service Luke was very professional and easy to work with and Answered all my questions to get me into the right vehicle. Will be recommending him to friends a Luke was very professional and easy to work with and Answered all my questions to get me into the right vehicle. Will be recommending him to friends and family. More

Best Dealership Matt Harkey is a great salesman. And Larry Hansen is the man! They will work with anyone to help them out to the best of their abilities. Matt Harkey is a great salesman. And Larry Hansen is the man! They will work with anyone to help them out to the best of their abilities. More

Friendly The staff was friendly especially Luke M and John Pokorny. Never hesitated to help me out or answer any questions. Very down to earth, not pushy. The staff was friendly especially Luke M and John Pokorny. Never hesitated to help me out or answer any questions. Very down to earth, not pushy. More

Exceptional customer service By far the best car shopping experience. Our salesmen, Luke Mitchell, was so precise and informative that it made our purchase so easy and comfortable By far the best car shopping experience. Our salesmen, Luke Mitchell, was so precise and informative that it made our purchase so easy and comfortable. More

Very selective Alex my sales guy was a pleasure to deal with. I had my shoes shined at the dealership and the gentleman who was doing the shining was a pleasure to Alex my sales guy was a pleasure to deal with. I had my shoes shined at the dealership and the gentleman who was doing the shining was a pleasure too. The women i was working with in financing was nice but didnt communicate well with me . I traveled 1.5 hours both ways based on our conversation but apparently she was ill but nobody contacted me to that.so i wasted a work day . More

Napleton puts in the Work! I can't say enough about the level of service I received at Napleton, and particularly from Charlie Kall. I wasn't the easiest customer to deal with, I can't say enough about the level of service I received at Napleton, and particularly from Charlie Kall. I wasn't the easiest customer to deal with, as I am very particular in the spec of my vehicles. I had tasked Charlie with finding me a new S6 that fit my exact spec, and that he did. Charlie was very responsive to my constant requests for updates via email and text, and in the end he found my vehicle, transported it in from Colorado and hand delivered it to my house in Waukesha, Wisconsin. If you're looking for a stress free car buying experience, make sure you reach out to Charlie! Thanks again Charlie! More

HONDA EXPERIENCE Mike is a great salesman. Very informative, as well as showing us what he was talking about. Answers all questions and is the smilely"good humor man" Mike is a great salesman. Very informative, as well as showing us what he was talking about. Answers all questions and is the smilely"good humor man"!! More

Jaguar F-Pace Salesmen Charlie and John are super great to work with! We have bought two Jaguar F-pace SUV's from them in the past few years and have no complaints Salesmen Charlie and John are super great to work with! We have bought two Jaguar F-pace SUV's from them in the past few years and have no complaints. Service manager Jeremiah was awesome to work with also. He is now in sales and is super knowledgeable about the Jaguar/Land Rover line. We highly recommend this dealership! More