Napleton AutoWerks of Loves Park

New Purchase....Helped Make My Daughters Dream Come True! We had an amazing experience with both Charlie Kall and Justin Reid on the purchase of a 2018 Mercedes CLA. They both went above and beyond to not onl We had an amazing experience with both Charlie Kall and Justin Reid on the purchase of a 2018 Mercedes CLA. They both went above and beyond to not only give us the best price of any Mercedes dealer in the Chicagoland area, but they also got us the exact car of my daughter's dream in time to surprise her for her Birthday Party. A previous dealer purchase fell through the day before my daughter's party and these guys did everything they could to save the day and got us an unbelievable car at an unbeatable price. They even supplied a Big Red Bow to put on the car for her Birthday Party! Justin had my daughter visit the dealership the following week and spent the time to go over all the features of the car with her. It doesn't get any better than these two gentlemen; caring, professional, courteous, knowledgeable and HONEST! Thank you again for saving the day and making my daughter's Birthday one we will never forget!! More

Courteous-informative-no pressure No doubt about it...we are a Honda family..civics,crvs and our most recent acquisition a Honda Ridgeline. Matt Harkey was over the top with informati No doubt about it...we are a Honda family..civics,crvs and our most recent acquisition a Honda Ridgeline. Matt Harkey was over the top with information and was a big help in our decision. When Matt had a day off and I needed information Chris Loch filled in the blanks. The deal was sealed when Matt and Chris arranged a wheel swap that enhanced the look of our new Honda Ridgeline. More

New purchase Jorge Rangel, John Vandy and Larry Hansen were very courteous and professional. John explained in great detail the navigation system, all areas of our Jorge Rangel, John Vandy and Larry Hansen were very courteous and professional. John explained in great detail the navigation system, all areas of our new car. Jorge was very positive. Larry handled the paperwork and everything went smooth. We will definitely recommend this dealership. Our new car runs smooth, husband loves the gadgets. We are very happy. Roy and Paulette Fagan More

The Hottest Honda Accord 2018 Touring in Rockford, ILLINOIS We had the best experience with Matt Harkey, Chris and Jorge EVER! They were so accommodating in all of our needs when purchasing our 4th honda vehicl We had the best experience with Matt Harkey, Chris and Jorge EVER! They were so accommodating in all of our needs when purchasing our 4th honda vehicle after driving our 2004 Accord with 140,000 miles. We would call or text Matt with all of our concerns,questions and he was very prompt and efficient. He made the experience very relaxed and enjoyable. I know we were treated fairly when negotiating the price for our top notch 2018 gorgeous Honda Accord 2018 Touring 2.0!!! Such a wonderful ride when going to Bay Village to visit my daughter. Paul and I love all the updated features, accesories,and safety features. So pretty and drives like a dream! Thank you for a WONDERFUL Honda experience. You are all the best guys ever! More

The Best Auto Sales Transaction Ever! The team from the moment I entered the building was fantastic. I was treated very well and the transaction was fast (only 2 hours). I knew what I was The team from the moment I entered the building was fantastic. I was treated very well and the transaction was fast (only 2 hours). I knew what I was looking for in a vehicle and the staff (Casey Welter (Sales), Tim Dion, Jorge Rangel, and Nate Blaser, worked magic to make everything complete. Overall they made buying a car a pleasure! I would recommend this dealership and look forward to working with them again. Many times, Thank you!! James More

4th new Honda! This is the 4th new Honda I have purchased from this dealership and the 3rd from John Vang! He’s a great no pressure salesman and can get you into the This is the 4th new Honda I have purchased from this dealership and the 3rd from John Vang! He’s a great no pressure salesman and can get you into the car that’s right for you! Also no pressure from finance dept w Chris Loch and they have a great service team including Tammy Morris and all the technicians! I highly recommend this whole team who will take care of you and treat you like family!! More

Robert K. Hannel I was treated great. All the people were Respectful and courteous. They took their time with me. Made me feel comfortable, and never pressured me. The I was treated great. All the people were Respectful and courteous. They took their time with me. Made me feel comfortable, and never pressured me. They made sure I purchased exactly what I wanted, and what I would be happy with. Very informative of all details. All in all, it was a very good car buying experience. More

Loving my new car Ryan was extremely helpful and personable, he was patient with the many questions we had. This is my first time leasing a car, so he explained everyth Ryan was extremely helpful and personable, he was patient with the many questions we had. This is my first time leasing a car, so he explained everything in depth that I needed to know about it. He also helped me get a discount for being a college graduate and first time buyer, so I’m very happy about that. More

Satisfaction Mike Massaro was great at helping me find the right vehicle. He didn't pressure me to buy a car that I didn't want. Mike Massaro was great at helping me find the right vehicle. He didn't pressure me to buy a car that I didn't want. More

Outstanding service !!!! First of all while writing this review I have the biggest smile on my face !!! I can’t begin to explain the experience I had buying a car at this deal First of all while writing this review I have the biggest smile on my face !!! I can’t begin to explain the experience I had buying a car at this dealership. It’s a very professional and clean environment but most of all they made me like family !! I want to give a BIG SHOUT OUT TO CASEY WELTER !!! I don’t know where to begin to explain what a awesome person she is Thank You sooo much and I also want to thank NATE BLASER you two are great . Thanks again your lifetime customer Denise More